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Customer Service Buena Park

Location:
Buena Park, CA
Salary:
25
Posted:
January 24, 2024

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Resume:

Buena Park, CA ***** 714-***-**** ad22vh@r.postjobfree.com

NELSON RAMOS

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PROFESSIONAL

SUMMARY

SKILLS Interior and Exterior

Cleaning

● Guest Satisfaction

● Professional Development

● Chemical Handling

Exceptional Time

Management

● Basic Carpentry

● Facility Inspections

● Vacuuming and Dusting

● Trash Pickup

● Publicity Appearances

● Cleaning and Sanitizing

● Project Deadlines

● Minor Repairs

Residential and

Commercial Maintenance

● Crew Management

● Complex Problem-Solving

● Repair Services

● Customer Service

● Chemical Handling Safety

Health and Safety

Compliance

Lawncare and

Landscaping

Operating Heavy

Machinery

Productivity and Time

Management

● Basic Tools

Standard Operating

Procedures Proficient

● Lawn Mowing

● Maintain Equipment

● Daily Workflows

● Adaptable and Flexible

● Safety Standards

Conscientious and Detail-

Oriented

Communication and

Interpersonal Skills

Proper Storage

Procedures

● Maintenance

PROFESSIONAL CLEANER 01/2023 to Current

Silvana Cleaning Services, 1469 Chestnut Ave. Long Beach CA 90813 SHIPPING AND RECEIVING ASSOCIATE 01/2019 to 12/2022 Select Staffing, 612 Carson St. Suite 103, Carson CA 90745 WORK HISTORY

● Used time management and efficient cleaning methods to meet deadlines.

● Delivered quality customer service to address urgent needs and cleaning requests.

● Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

● Organized and used industrial cleaning products following strict safety procedures. Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

● Handled equipment, chemicals, and materials properly and with caution. Received incoming shipments, compared contents against associated records and transmitted to proper department.

Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

● Conducted counts and audits of inventories to identify and resolve discrepancies in records. PROPERTY MAINTENANCE TECHNICIAN 01/2017 to 12/2019 Sunnyside Mortuary, 7651 Commonwealth Ave

● Organized storage areas to optimize materials movements and minimize labor hours.

● Inspected merchandise and sent damaged pieces for repair before shipment.

● Updated database with changes in carrier status.

● Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

● Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

● Reviewed order data to verify transactions and shipping dates. Verified transactions, product orders and shipping dates and entered information into databases and reports.

Processed invoices and order forms for goods received and shipped for proof of transactions.

● Completed basic mathematical calculations to check weights and dimensions of shipments.

● Analyzed data to prepare reports and identify process improvements.

● Communicated with vendors and suppliers to verify timely delivery of goods.

● Moved shipment materials to and from designated areas using lift and hand trucks. Verified orders by comparing names and quantity of items packaged with shipping documents.

● Utilized forklift or pallet truck to load, unload, transport and store goods.

● Sorted and delivered materials to different work areas and staff.

● Inspected incoming and outgoing shipments to identify discrepancies with records.

● Packed, secured, labeled and applied postage to materials to prepare items for shipment. Handled day-to-day shipping and receiving overseeing more than Number packages per day.

● Compared shipping orders and invoices against contents received to verify accuracy. Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Communicated with carrier representatives, arranging for special deliveries and shipment receipts.

● Reviewed technical documentation to complete equipment maintenance and repair.

● Followed instructions from supervisor regarding daily job tasks and duties.

● Performed preventive maintenance and repairs on various types of equipment.

● Replaced worn or broken parts on machines and equipment.

● Executed tasks within time and budget constraints. Positively engaged with customers and maintained professional appearance as company representative.

Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.

Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

● Safely and effectively handled wide range of cleaning products and solutions.

● Reported issues to property manager so effective resolutions could be put into place. Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.

Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.

Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.

Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.

● Wrote and revised maintenance procedures.

● Land scaping/ Gardening

Buena Park High School, Buena Park, CA

High School Diploma, 06/2007

EDUCATION



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