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Executive Assistant Client Relations

Location:
Miami, FL
Posted:
January 24, 2024

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Resume:

Stephanie Granda

561-***-**** ad22vb@r.postjobfree.com

Professional Summary

Distinguished professional with an established record in luxury sales, client relations, and brand evolution, with a background spanning across yacht sales, upscale retail, and personal assistance. Successfully executed high-asset transactions, coordinated high-profile events, and steered client engagements resulting in measurable growth and satisfaction. Demonstrated sales acumen with over $9 million in vessel deals, complemented by creativity in styling and modeling. Proficient in CRM platforms, event coordination, and networking, and fostering organizational efficiency. WORK & LEADERSHIP EXPERIENCE

HCB Yachts-American Yacht Group Headquarters Jupiter & West Palm Beach, FL Closings Coordinator / Executive Assistant to the President February 2023 - August 2023

● Oversaw the complete lifecycle of high-asset transactions ranging from $500,000 to $4.5 million by preparing and reviewing sales documents

(contracts, title work, bills of sale, registration, etc.) and helping coordinate vessel deliveries to customers

● Strengthened relationships with 22 Ultra-high net worth individuals and executives, ensuring effective written and oral communication with sensitive information, up-to-date documentation, and post-sale satisfaction

● Collaborated with marketing and events teams, managing budgets up to $200,000, planning events, liaising with vendors, scouting venues, and developing activities for both domestic and international client engagements

● Assisted the CRM Director with the implementation and management of both Lightspeed and Salesforce platforms

● Developed company-wide organization chart for 100+ employees and arranged individual headshot sessions to keep HR records current

● Coordinated the President's appointments and travel, while also facilitating seamless cross-departmental communication to boost productivity Private Client Boca Raton, FL

Freelance Personal Assistant April 2022 – February 2023

● Established a personal document management system for a high-profile elderly client, improving efficiency by 30%

● Handled sensitive medical documents and financial records, scheduled 30+ medical appointments, and organized receipts and invoices for efficient oversight

● Managed communication and coordination between clients and tenants for two properties, enhancing property management.

● Conceptualized, designed, and planned personal events for 10-30 attendees, managing complex calendars and ensuring client involvement City Girl – Luxury Consignment Boutique West Palm Beach, FL Fashion Sales Associate November 2021 – April 2022

● Generated over $20,000 in sales of high-end luxury designer products and educated customers on current fashion trends

● Provided styling advice and personalized recommendations to customers based on their preferences and needs

● Implemented effective networking tactics to grow the boutique’s consignment base and reach new customers

● Operated POS system and handled strategic display of products Plantation Boat Mart & Marina Palm Beach Gardens, FL Sales Representative / Executive Assistant to the Director of Sales April 2019 – May 2020

● Sold over 9 million dollars’ worth of HCB, SeaHunt, and other vessels while maintaining organized records of sales transactions

● Represented the company at 3 industry events and 3 boat shows, effectively showcasing products and networking to attract potential clients

● Led the sales cycle from prospect identification to deal closure, maintaining consistent communication with potential leads and clients Additional Experience

Kings of The Sea Boat Rental Company Miami, FL

Head of Merchandise September 2022 – February 2023

● Leveraged Printful and Shopify to enhance brand image, design logo and merchandise, and drive 25% increase in online sales Palm Beach Models

Agent and Freelance Model October 2021 – Present

● Developed a diverse portfolio spanning print, promotional, lifestyle, and editorial modeling; crafted personal attire, provided style guidance, and collaborated with photographers during editing, all while adeptly planning and negotiating freelance contracts. Ellipsis Boat Rentals Sag Harbor, NY/Miami, FL

Customer Relations Associate June 2020 - January 2021

● Designed branded merchandise, led social media initiatives, and networked effectively to attract 10+ new customers to the business Education

Palm Beach Atlantic University West Palm Beach, FL Associate Degree in International Business

Skills:

● MS Office

● Interpersonal Communication

● CRM Proficiency

● Event Planning & Coordination

● Relationship Management

● Networking



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