BETTRACE MCCALL

SUMMARY

*** ******** *****, ***********, ** 19335 Cell: 267-***-**** ad22sx@r.postjobfree.com Dedicated Retail Sales Associate with more than 15 years in retail and customer service. Possessing a firm commitment to customer service. Efficient with the capacity to multi-task. Highly energetic, outgoing and detail oriented. Reliable and a friendly team player with a knack for building productive working relationships. Areas of expertise include stocking, extensive cash handling, and exceptional customer service. EXPERIENCE

CUSTOMER SERVICE ASSOCIATE

11/2023 to present Cracker Barrell, Downingtown, Pa

● Assist customers with purchases

● Maintain store cleanliness and availability

● Greet and seat customers

● Assist customers with purchases

Hostess

10/23 to present Bonefish, Newtown Square, PA

● Greet and seat customers

● Maintain cleanliness of seating areas

● Assist customers with dining choices

Customer Service Associate

5/2023 to 11/17 Panera Bread, Malvern, PA

● Assist customers with purchases

● Maintain store cleanliness and availability

● Packaged and prepared meals and prep for takeout, dine in, Customer Service Associate

10/2022 to 12/2022 Boston Market, Exton, PA

● Assist customers with purchases

● Maintain store cleanliness and availability

● Packaged and prepared meals for takeout and Catering Customer Service Associate

03/2021 to 10/2022 Martin’s Quality Meats & Sausage, Philadelphia, PA

● Assist customers with purchases

● Maintain store cleanliness and availability

● Placed orders for merchandise

Customer Service Associate

10/2015 to 6/2016 Home Depot, King of Prussia, PA

● Assist customers with purchases

● Maintain store cleanliness and availability

● Organized and furnished the sales floor with requested store merchandise

● Placed orders for merchandise.

Customer Service Associate

01/2009 to 01/2011 Sears, King of Prussia, PA

● Assist customers with purchases

● Maintain store cleanliness and availability of store merchandise

● Placed orders for merchandise

Support Technician

05/2005 to 10/2010 Fugett Middle School, West Chester, PA

● Support teaching staff by installing software on their PCs when requested

● Troubleshoot hardware and software issues for the teaching staff Sales Associate

01/2005 to 01/2008 Linens-N-Things

● Assist customers with purchases

● Organized and furnished the sales floor with requested merchandise

● Placed orders for merchandise

Customer Service Associate

11/2004 to 03/2005 Bath & Body Works, Plymouth Meeting, PA

● Assist customers with purchases

● Organized and furnished the sales floor with requested merchandise

● Maintain store cleanliness and availability of store merchandise Customer Service

08/2002 to 11/2004 Payless Shoe Source, Plymouth Meeting, PA

● Opened and closed store facilities

● Assist customers with purchases

● Organized and furnished the sales floor with requested merchandise

● Maintain store cleanliness

● Managed one employee

Customer Service Associate

05/2003 to 02/2004 K-Mobile, Plymouth Meeting, PA

● Assist customers with purchases

● Maintain store cleanliness and availability of store merchandise Customer Service

10/2002 to 04/2003 AMC Theaters, Plymouth Meeting, PA

● Assist customers with purchases

● Opened and closed store facilities

● Maintain theater cleanliness

Customer Service Associate

01/2001 to 01/2002 Bloomingdales, Willow Grove, PA

● Assist customers with purchases

● Organized and furnished the sales floor with requested merchandise

● Maintain store cleanliness and availability of store merchandise Customer Service Associate

01/2000 to 01/2001 Lord & Taylor, King of Prussia, PA

● Assist customers with purchases

● Organized and furnished the sales floor with requested merchandise

● Maintain store cleanliness and availability of store merchandise Customer Service Associate

01/2000 to 01/2001 Wawa, King of Prussia, PA

● Assist customers with purchases

● Maintain store cleanliness and availability of store merchandise

● Furnished the sales floor with requested merchandise EDUCATION

Computer and Electronics Engineering Technology

05/2006

ITT Technical Institute

King of Prussia, PA

High School Diploma: Trade

06/2000

YouthBuild Philadelphia Charter School

Philadelphia, PA Trade

SKILLS

Cash handling, hardware, Customer Service, Microsoft Office, PC troubleshooting, Sales, scanning, installing software, teaching, Technical Support, Troubleshoot, typing 40wpm ACCOMPLISHMENTS

Awarded ITT OUTSTANDING VOLUNTEER in 2005.

Awarded ITT ACADEMIC EXCELLENCE in Fall Quarter 2004 and 2005. HIGHLIGHTS

●

● Customer service expert

● Strong problem solving ability

● Typing speed 40 WPM

● Cash handling accuracy

● Display design

● Accurate cash handling

● Store opening and closing procedures

● Opening/closing procedures

● Markdown/promotional procedures

● Store maintenance ability

● POS systems knowledge

● Store maintenance

● Ten Key

● Microsoft Office expert

● Troubleshooting proficiency

● Accomplished with mobile devices

● Document scanning

● Hardware support and troubleshooting

Contact this candidate