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Customer Support Service

Location:
Katy, TX
Posted:
January 24, 2024

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Resume:

Leke Ojeshina

Objective

To secure a midlevel position with a respected and reputable company that will capitalize on my strengths and maximize my potential for future career opportunities Profile

• Dedicated, highly disciplined individual, consistently achieving results to tight deadlines

• Experienced in introducing new ideas and working practices, often implementing novel and innovative solutions

• Operates successfully within teams or independently

• Excellent communication and multi-tasking skills, with close attention to detail

• Expertise in customer support and relationship building

• Strong organizational skills with a methodical, proactive approach to work

• Comfortable communicating with all levels of management, clients, and members of the public

• Exceptional performance in a laboratory setting with close attention to detail

• Knowledgeable and practiced in adhering to ethical practices with high level of integrity Skills:

Product Testing: Most knowledgeable on density, auto and manual viscosity, FTIR, Karl Fischer, Carbon Residue and titration tests. Proficient in testing for sediment by extraction, water by distillation, acid number, peroxide number, copper corrosion, silver corrosion, nace corrosion, salt content, saybolt color, smoke point and carbon residue Laboratory Setting: Organized and highly accurate documentation of lab outcomes and analysis, maintains laboratory equipment, troubleshoots and diagnoses equipment issues, performs standard repairs

Computer: Highly functional and adaptable to SharePoint, intermediate to expert level in Microsoft Office Suite

Experience

Insight Global April 2023- Current

Crude Assay Tech

• Perform ASTM & UOP analytical testing for all Crude Assay jobs.

• Ability to Multitask and complete multiple analytical tests at one time.

• Notify the Crude Assay Manager if there are any delays or issues with expected turnaround times.

• Notify the Crude Assay Manager with updates of work status and ongoing changes.

• Communicate the daily workflow with the Crude Assay Manager.

• Verify that all Raw Data is attached to all completed testing.

• Assist with changing gas cylinders daily for GC Instruments or as required by the GC Chemist.

• Any other related duties as required, as appropriate and as directed by the Dept Manager Leasing Professional

December 2021- Current Western Wealth Communities Cypress, tx

• Showed and leased apartment units to prospects with a high degree of customer service, while meeting monthly lease goals.

• Prepared and coordinated model and target apartments.

• Developed and maintained an ongoing resident retention program under the direction of the property manager.

• Maintained and followed up with resident receivables and delinquencies.

• Assisted the property manager with hosting resident events and functions at the property.

• Maintained occupancy standards at the highest level and provided the maximum level of service to the residents.

• Maximized occupancy through sales techniques and customer service.

• Assisted in community advertising preparation and maintain required online postings.

• Prepared, certified and maintained complete resident files in Yardi, Bluemoon and Rent cafe.

• Prepared all lease agreements with all necessary addendums on Rent Cafe and Bluemoon.

• Maintained professional communication with residents, applicants, and representatives of other companies.

LEASING AGENT

March 2019- December 2021 Intersolutions HOUSTON, TX

• Working with managers for preparation of mortgage-lender question

• Create and maintain a welcoming office environment for potential residents by providing refreshments and cleaning and opening the model apartment for tours

• Assist in monitoring renewals as well as distribution and follow-up on renewal notices

• Assisting Billing staff in processing assessments and delinquency notices

• Work to secure tenant for town house dwellings, including government subsidized low income rentals

• Reviewing and updating association assessments and fees and management company fees across all data

September 2017- March 2020. Amspec Nederland, TX

Petroleum Lab Technician

• Monitored quality of crude petroleum products (oil, gasoline) and refined petroleum products (diesel, jet fuel, Naphtha, atmospheric gas oil, lube oils)

• Performed complex laboratory testing and routine analysis on petroleum products according to ASTM standards

• Conducted all necessary analyses within specified time restraints

• Adapted to range specifications for various tests as requested by clients.

• Documented, compiled and interpreted analysis results for presentation to clients

• Monitored quality of crude petroleum products (oil, gasoline) and refined petroleum products (diesel, jet fuel, Naphtha, atmospheric gas oil, lube oils)

• Performed complex laboratory testing and routine analysis on petroleum products according to ASTM standards

• Conducted all necessary analyses within specified time restraints

• Adapted to range specifications for various tests as requested by clients.

• Documented, compiled and interpreted analysis results for presentation to clients Chemical Laboratory Technician

July 2016- April 2017 Inspectorate Americam Pasadena, TX

• Conducted laboratory testing on petroleum products based on ASTM standards

• Followed quality assurance/quality control (QA/QC) procedures for sample analysis

• Provided chemical and technical support to management, production facility, and product-end users

• Maintained clear and accurate lab results documentation, sample logs, plant documents, and certificates of analysis (COA)

Laboratory Technician

July 2013-April 2016 Lab Support Houston, TX

• Assisted chemistry-based technicians and analysts within paint and coatings manufacturing plant

• Designed and cultivated scientific-lab experiments and product-sample testing ensuring safety

• Dependably adhered to Good Laboratory Practice (GLP) as well as safety protocols, generating accurate results while maintaining compliance with industry regulatory standards using center poise viscometer, tint strength instrumentations, pH meters, titration Meters, density Meters, Karl Fischer

• Earned reputation for preparing accurate lab results, sample logs, plant documents and certificates of analysis (COA)

Leke Ojeshina

July 2011-April 2013 Texas Oiltech Laboratories Houston, TX Laboratory Technician

• Developed effective procedures to ensure accurate testing results

• Executed planning and organization to meet constant deadlines

• Excellent communication with top management in correspondence with business needs

• Continually processed and analyzed oil, gasoline, diesel, sludge and mud accurately using various tests including: Viscometer, Density Meter, Spectrometer, Sulfur X-Ray, Open Cup Flashpoint, Closed Cup Flashpoint and Hydrogen Sulfide Meter

• Maintained up to date laboratory calibration records in accordance with industry standards for laboratory and field equipment of all employees

• Provided updates, reviewed and submitted reports as required for clients during and after completion of each job

January 2009- 2010 Lyndon B. Johnson Hospital Houston, TX

Certified Nurse Assistant

Assisted Nurses with patients to take and record vital signs, feeding, activities of daily living, mobilization, companionship and various tasks.

Education

B.S. Environmental Science Oregon State University Corvallis, OR

Expected: December 2023

Related Course Work: Biochemistry 1 Plus Labs, Biochemistry 2 Plus Labs, and Microbiology Awards and Certifications

• Certified Nurse Assistant

• CPR License

• Bondsmen License

• TWIC Card

References are available upon request.

Leke Ojeshina

Objective

To secure a midlevel position with a respected and reputable company that will capitalize on my strengths and maximize my potential for future career opportunities Profile

• Dedicated, highly disciplined individual, consistently achieving results to tight deadlines

• Experienced in introducing new ideas and working practices, often implementing novel and innovative solutions

• Operates successfully within teams or independently

• Excellent communication and multi-tasking skills, with close attention to detail

• Expertise in customer support and relationship building

• Strong organizational skills with a methodical, proactive approach to work

• Comfortable communicating with all levels of management, clients, and members of the public

• Exceptional performance in a laboratory setting with close attention to detail

• Knowledgeable and practiced in adhering to ethical practices with high level of integrity Skills:

Product Testing: Most knowledgeable on density, auto and manual viscosity, FTIR, Karl Fischer, Carbon Residue and titration tests. Proficient in testing for sediment by extraction, water by distillation, acid number, peroxide number, copper corrosion, silver corrosion, nace corrosion, salt content, saybolt color, smoke point and carbon residue Laboratory Setting: Organized and highly accurate documentation of lab outcomes and analysis, maintains laboratory equipment, troubleshoots and diagnoses equipment issues, performs standard repairs

Computer: Highly functional and adaptable to SharePoint, intermediate to expert level in Microsoft Office Suite

Experience

Insight Global April 2023- Current

Crude Assay Tech

• Perform ASTM & UOP analytical testing for all Crude Assay jobs.

• Ability to Multitask and complete multiple analytical tests at one time.

• Notify the Crude Assay Manager if there are any delays or issues with expected turnaround times.

• Notify the Crude Assay Manager with updates of work status and ongoing changes.

• Communicate the daily workflow with the Crude Assay Manager.

• Verify that all Raw Data is attached to all completed testing.

• Assist with changing gas cylinders daily for GC Instruments or as required by the GC Chemist.

• Any other related duties as required, as appropriate and as directed by the Dept Manager Leasing Professional

December 2021- Current Western Wealth Communities Cypress, tx

• Showed and leased apartment units to prospects with a high degree of customer service, while meeting monthly lease goals.

• Prepared and coordinated model and target apartments.

• Developed and maintained an ongoing resident retention program under the direction of the property manager.

• Maintained and followed up with resident receivables and delinquencies.

• Assisted the property manager with hosting resident events and functions at the property.

• Maintained occupancy standards at the highest level and provided the maximum level of service to the residents.

• Maximized occupancy through sales techniques and customer service.

• Assisted in community advertising preparation and maintain required online postings.

• Prepared, certified and maintained complete resident files in Yardi, Bluemoon and Rent cafe.

• Prepared all lease agreements with all necessary addendums on Rent Cafe and Bluemoon.

• Maintained professional communication with residents, applicants, and representatives of other companies.

LEASING AGENT

March 2019- December 2021 Intersolutions HOUSTON, TX

• Working with managers for preparation of mortgage-lender question

• Create and maintain a welcoming office environment for potential residents by providing refreshments and cleaning and opening the model apartment for tours

• Assist in monitoring renewals as well as distribution and follow-up on renewal notices

• Assisting Billing staff in processing assessments and delinquency notices

• Work to secure tenant for town house dwellings, including government subsidized low income rentals

• Reviewing and updating association assessments and fees and management company fees across all data

September 2017- March 2020. Amspec Nederland, TX

Petroleum Lab Technician

• Monitored quality of crude petroleum products (oil, gasoline) and refined petroleum products (diesel, jet fuel, Naphtha, atmospheric gas oil, lube oils)

• Performed complex laboratory testing and routine analysis on petroleum products according to ASTM standards

• Conducted all necessary analyses within specified time restraints

• Adapted to range specifications for various tests as requested by clients.

• Documented, compiled and interpreted analysis results for presentation to clients

• Monitored quality of crude petroleum products (oil, gasoline) and refined petroleum products (diesel, jet fuel, Naphtha, atmospheric gas oil, lube oils)

• Performed complex laboratory testing and routine analysis on petroleum products according to ASTM standards

• Conducted all necessary analyses within specified time restraints

• Adapted to range specifications for various tests as requested by clients.

• Documented, compiled and interpreted analysis results for presentation to clients Chemical Laboratory Technician

July 2016- April 2017 Inspectorate Americam Pasadena, TX

• Conducted laboratory testing on petroleum products based on ASTM standards

• Followed quality assurance/quality control (QA/QC) procedures for sample analysis

• Provided chemical and technical support to management, production facility, and product-end users

• Maintained clear and accurate lab results documentation, sample logs, plant documents, and certificates of analysis (COA)

Laboratory Technician

July 2013-April 2016 Lab Support Houston, TX

• Assisted chemistry-based technicians and analysts within paint and coatings manufacturing plant

• Designed and cultivated scientific-lab experiments and product-sample testing ensuring safety

• Dependably adhered to Good Laboratory Practice (GLP) as well as safety protocols, generating accurate results while maintaining compliance with industry regulatory standards using center poise viscometer, tint strength instrumentations, pH meters, titration Meters, density Meters, Karl Fischer

• Earned reputation for preparing accurate lab results, sample logs, plant documents and certificates of analysis (COA)

Leke Ojeshina

July 2011-April 2013 Texas Oiltech Laboratories Houston, TX Laboratory Technician

• Developed effective procedures to ensure accurate testing results

• Executed planning and organization to meet constant deadlines

• Excellent communication with top management in correspondence with business needs

• Continually processed and analyzed oil, gasoline, diesel, sludge and mud accurately using various tests including: Viscometer, Density Meter, Spectrometer, Sulfur X-Ray, Open Cup Flashpoint, Closed Cup Flashpoint and Hydrogen Sulfide Meter

• Maintained up to date laboratory calibration records in accordance with industry standards for laboratory and field equipment of all employees

• Provided updates, reviewed and submitted reports as required for clients during and after completion of each job

January 2009- 2010 Lyndon B. Johnson Hospital Houston, TX

Certified Nurse Assistant

Assisted Nurses with patients to take and record vital signs, feeding, activities of daily living, mobilization, companionship and various tasks.

Education

B.S. Environmental Science Oregon State University Corvallis, OR

Expected: December 2023

Related Course Work: Biochemistry 1 Plus Labs, Biochemistry 2 Plus Labs, and Microbiology Awards and Certifications

• Certified Nurse Assistant

• CPR License

• Bondsmen License

• TWIC Card

References are available upon request.



Contact this candidate