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Customer Service Administrative Assistant

Location:
Queens, NY
Posted:
January 24, 2024

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Resume:

Chuquetta Lawson

Philadelphia, PA ***** I 215-***-**** I ad22si@r.postjobfree.com

Responsible and experienced Customer Service Professional with a background in filing management and file maintenance and a strong ability to complete tasks independently in a timely and effective manner. Works well under pressure, able to make successful judgements and decisions. Hardworking and safety minded individual with great organizational skills, committed to maintaining high standards of accuracy, productivity and confidentiality.

Summary of Skills

●Personable nature allowing for beneficial communication with anyone.

●Outstanding record of performance, reliability, confidentiality and ethical business standards.

●Filing management and file maintenance guidelines.

●Exceptional organization and office management skills.

●Strong verbal and written communication skills.

●Congenial and enthusiastic contributor to and supporter of team goals.

Professional Experience

Adecco

Mailroom Clerk

June 2023 – Present

Mail Clerk

Sort and deliver mail

Pickup outgoing mail

Stamp envelopes

Shred sensitive documents

Assist with time sensitive mailing projects

The Bettinger Company, Administrative Assistant. Feb. 2023- May 2023

Call Center

Assist case worker

Make case notes

Save clients documents

Mail log documents

Addison Group, Temp. File Clerk Nov. 2022-Dec. 2022

Scanned Employee files into HR data base

Marshall Dennehey Warner Coleman & Goggin, File Clerk Oct. 2005-June 2022

●Scanned expert’s reports, transcripts and cv’s into the firm's database.

●Assisted attorneys with zoom meetings and retrieving requested documents from outside firms.

●Handled phone calls and client intakes regarding initial information.

●Managed accounts and records of clients with the highest levels of confidentiality and discretion.

Target, Sales Support April 2002-Nov. 2004

●Maintained the store’s sales floor, ensuring that all merchandise is presented in a neat and attractive manner.

●Provided customers with product information, pricing and availability of products as needed. ● Assisted management in training new hires on company policies and procedures.

Macy’s, Sales Associate Sept. 1993-Feb. 2002

●Greeted and assisted customers, while operating cash registers.

●Consistently met and exceeded sales, customer service and loyalty program standards.

●Communicated effectively with customers, peers and management.

●Maintained a clean work environment and assisted fellow employees.

Education

PJA School, Paralegal/Accounting July 2005



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