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Medical Assistant Customer Service

Location:
Tampa, FL
Salary:
$18- $20 an hour
Posted:
January 24, 2024

Contact this candidate

Resume:

Nicholas Tirado

Tampa, FL *****

ad22rx@r.postjobfree.com

+1-727-***-****

Work Experience

Medical Assistant

Certified Foot & Ankle Specialists - Tampa, FL

September 2023 to Present

Delivery Driver

Amazon Warehouse - Tampa, FL

July 2023 to September 2023

Internet Repair Agent

Charter Communictions - Saint Petersburg, FL

June 2022 to June 2023

Customer service rep, internet repair, video repair, email service repair, computer systems, tech assistance, sales, appointment setting.

Orthopedic Technician, Medical Assistant

ORTHOPAEDIC MEDICAL GROUP OF TAMPA BAY - Tampa, FL June 2021 to June 2022

• Verify patient information and referrals.

• Politely greet patients then take them through the check in process.

• Documentation of encounter using eClinicalWorks software via desktop.

• Assist patients both in person and over the phone.

• Schedule/cancel appointments both in person and over the phone via eClinicalWorks software.

• Casting and splinting.

• Post operative suture removal.

• Drawing injections

• Assist Provider with ultra sound machine during injection. Caregiver

Home Instead - Tampa, FL

April 2020 to May 2021

Provide overnight care and assistance for elderly patients. Orthopedic Technician Medical assistant-US Army

Fort Stewart, GA - Hinesville, GA

June 2018 to December 2019

Active duty service member of the US ARMY my daily duties and responsibilities consist of casting and splinting patients, removing patients from casts and splints, suture removal of post operative patients, drawing blood from patients for PRP injection, assisting Providers and Doctors with reductions in the ER as well as applying a splint on the patient after the reduction is complete. I also assist orthopedic surgeons with surgical operations such as total knee and partial knee replacements and have also assisted with open reduction internal fixation of multiple fractures. Deli Clerk

Walmart - Saint Petersburg, FL

January 2018 to April 2018

Costumer service

Heating and Air Conditioning Technician

PRECISION AIR

September 2017 to January 2018

Education

High school or equivalent

Largo High School - Largo, FL

August 2012 to June 2016

Orthopedic Advanced Individual Training

August 2019

High school or equivalent

Skills

• Experienced orthopedic technician

• Hand Tools

• Patient Care

• Leadership Ability

• Data Entry

• Medical Office Experience

• Medical Receptionist

• Customer Service

• Vital Signs

• Caregiving

• Phlebotomy

• EMR Systems

• Home Care

• Medical Records

• Medical Scheduling

• HIPAA

• Medical Terminology

• Customer support

• Computer skills

• Phone etiquette

• Typing

• eClinicalWorks

• Medical Billing

• Insurance Verification

• Sales

• Documentation review

• Windows

• Customer service

• Patient care

• Heavy lifting

• Typing

• EMR systems

• Medical records

• HIPAA

• Medical terminology

• Data collection

• Vital signs

• Sales

• Leadership

• Laboratory experience

• Pricing

• Live chat

• Training & development

• Windows

• Teaching

Military Service

Branch: United States Army

Rank: E3

Certifications and Licenses

U.S Army Certified orthopedic technician

Present

CPR Certification

Secret Clearance

Assessments

Administrative assistant/receptionist — Proficient September 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Medical receptionist skills — Proficient

September 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Proficient

June 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

June 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Call center customer service — Proficient

September 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Conscientiousness — Proficient

June 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Protecting patient privacy — Proficient

June 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate