Customer Service Patient Care

DANNY MATHEW

Fort Worth, TX 817-***-****

https://www.linkedin.com/in/danny-mathew-3a7328203 *****.*****@*****.*** PROFESSIONAL PROFILE

Eager to excel in the I.T field, I bring a blend of customer service, system management, OS proficiency, and security skills. I thrive on continuous learning and take pride in solving technical challenges for others. CORE COMPETENCIES

Innovative Proactive Communication skills Management skills Problem-solving Decisive TECHNICAL SKILLS

Microsoft Suite (Excel, Word, PowerPoint, Access) Java C++ C# SQL PowerBI Tableau CERTIFICATION

Microsoft Excel (Office 2019)

AWARDS/HONORS

Employee of the month (Axel Hospice)

EDUCATION

BS Computer Information System

University of North Texas, Denton, TX Graduation Date: December 2023 EXPERIENCE

Axel Hospice Care LLC May 2021 – August 2022

Hospice agency which provides special care for terminally ill patients. System Admin/Business System Analyst Richardson, TX

• Accomplished effective communication as measured by family and staff feedback by implementing regular meetings and open lines of communication with all parties involved with patient care.

• Organized logistical reports for employers’ activity resulting in a 15% increase in company productivity.

• Utilized multitasking abilities to effectively manage employer’s payroll, while simultaneously creating statements for patients

• Conducted billing and follow up on outstanding accounts receivable. LEADERSHIP, CAMPUS & COMMUNITY INVOLVEMENT

Leadership, Metro Church of God August 2017 - Present

• Championed a team of passionate volunteers in orchestrating a highly successful student conference, surpassing expectations, and providing top-notch service to an average of 100 students per event.

• Operated audio-visual equipment and managed live stream broadcast for church services and events, ensuring high-quality audio and video production for an average of 150 viewers per week.

• Served as a student leader for the youth program.

• Demonstrated a strong work ethic and commitment to the church’s mission, consistently going above and beyond to support the organization and its goals.

Volunteer, Watauga library February 2018 – August 2019

• Connoisseur of public fine arts and literature

• Planned activates for meetings of all age groups ranging from Pre-K to Senior citizens.

• Encourage intellectual and strategic planning and application of forethought through the means of traditional and time honored board game, chess

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