KIARA ANTONIO

ad22qp@r.postjobfree.com 682-***-****

https://www.linkedin.com/in/kiaraaniciaantonio

Summary

A rigorous, task-driven professional with substantial experience in Customer services and Health Education. Adept at leveraging superior communicative and interpersonal skills to build rapport with individuals at all organization levels. Excellent at multitasking, working under pressure, learning quickly, and keeping an organized environment. Team player that is dependable with a go-getter attitude.

Skills

● Bilingual (Spanish)

● Excellent organizational and planning abilities

● The ability to thrive under pressure and in an ever-changing environment

● Exceptional communication skills with the ability to effectively solve complex issues

● An enthusiastic, ambitious, and charismatic personality

● The ability to build rapport with customers of varying personalities

● Successfully negotiated better sales terms in businesses by 15%-20%

● Versed in a range of communication solutions

Experience

Coach Orangetheory fitness Highlands / North Arlington 1/2023 - 1/2024

● Known for promoting sportsmanship and leading with enthusiasm and integrity

● Strong team leadership skills with proven ability to collaborate with individuals from diverse backgrounds and experience levels

● Successfully maintain a closing member rate of 60% or higher

● Actively multitask between a class of 24+ members

● Successfully market my coaching abilities to grow class numbers and help promote events within the community

Sitter Rover Pet Sitting Services - Mansfield, TX 02/2019 - Current

● Excellent at marketing, negotiating and selling my services

● Provide my own online dog services which include: overnight care, drop-in visits, grooming, and walks.

● Build rapport with clients and develop long-term relationships

● Knowledgeable with CPR and Medication administration

● https://www.rover.com/sit/kiaraa03168

Exercise Coordinator Medical Receptionist Palmercare Chiropractic 02/2022 - 09/2022

● Building rapport with patients through demonstrating and explaining corrective exercises that will help their individual health plan.

● Created safe exercise plans with knowledge of how to modify per individual

● Working closely with the doctors to stay up to date on patient needs and assisting with anything needed

● Take patients X-rays and upload to files

● Perform Heat and Stim and Denneroll on patients

● Hosted events, talks, and workshops within the community

● Schedule patients, collect payment, verify insurances, go over treatment plan created by doctor and explain benefits to patients

● Software's used were EHR, Platinum, Excel and Eclipse

● Knowledge of medical terminology

● Partnership with Allscripts and knowledge of how to sell supplements when needed

● Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

● Protected patients by observing strict HIPAA guidelines. Bartender Roundhouse - Fort Worth, TX 03/2021 - 12/2021

● Experienced Bartender with extraordinary customer service skills and a motivated attitude

● Knowledgeable about drink combinations

● Adept at maintaining a clean and organized bar area, and dedicated to providing customers with a warm and welcoming environment

● Excellent at handling a high volume bar while keeping a consistent pace.

● Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

● Planned and coordinated special events to boost customer numbers and profits. Animal Care Specialist SPCA of Texas - Dallas, Tx 07/2019 - 02/2021

● Responsible for cleaning cages, runs, and yards

● washed dishes, laundry, and unloaded truck of food and other items donated to shelter

● Transported or retrieved animals from or to different shelters

● Socialized and gave animals TLC throughout the day to prepare for adoption

● Prepared and administered specific diets, monitor and report diet consumption and present daily enrichment

● Responsible for keeping detailed records on each animal

● Assisted veterinarians/techs in all procedures and health care of the animals

● Micro-chipped and administered boosters/vaccinations

● Bathed and groomed pets using gentle techniques

● participated in company trainings and community events Pet Care/ Sales Associate PetSmart - Mansfield, TX 11/2016 - 05/2019

● Cared for all animals by administering medication, feeding, and cleaning habitats

● Monitored pets for signs of distress, injury and illness and coordinated caring responses. Kept a detailed record of each animal

● Ran cashier and assisted all customers with recommendations and products, to ensure they had a great experience

● Stocked products and updated inventory

● Participated in animal handling and monthly training to reduce any animal mishandling and distress to improve animal welfare.

● Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.

● Ran monthly events and marketed for our Mansfield location

● Kept facility areas clean, neat and sanitized for optimal animal health and well-being. Education and Training

Summit High School Mansfield, TX 05/2016

GED

Colorado State University Fort Collins, CO 09/2018 Health & Exercise Science, Animal Science

Tarrant County Community College Southeast Campus Arlington, TX 03/2019 - current Health Sciences

Certifications

Certified Personal Trainer, NASM, 2023

AED/CPR Certified, American Heart Association, 2022 Crisis Prevention & Intervention, 2023

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