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Customer Service Loan Processor

Location:
Irvine, CA
Posted:
January 24, 2024

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Resume:

MARICEL BONA EXLEY

** **** **** **** ******, CA *2604

949-***-****

ad22q0@r.postjobfree.com

NMLS# 1358551

OBJECTIVES To be able to work on an environment with stability and provides growth from within

SKILLS &

ABILITIES

Combination of practical experience and specialized training resulting excellent qualification in loan processing. Efficient and hard working with extensive knowledge of processing for over 20 years. Independent and hard worker with ability to problem solve as result of complete transaction in timely fashion. Tremendous customer service ability and complete knowledge of the current lending guidelines including TILA/RESPA Integrated Disclosures HIGHLIGHTS Strong working knowledge of current Conventional, FHA/VA/HARP /QM & Non QM product guidelines Strong understanding of TRID Guidelines, TILA and RESPA with excellent skills interpersonal, verbal and written communication. Ability to work under pressure with multiple projects and deadlines. Effectively prioritize workload and manage changes in direction. Ability to fund 30+ loans per month. Computer knowledge: Windows Vista & XP, Microsoft Office, Adobe Acrobat, Web and Internet. LOS System knowledge: Calyx Point, Empower, Encompass, CHLOE, CRM, Eclipse. AUS System Knowledge: DO/DU (Fannie Mae), LP (Freddie Mac), FHA

& VA. Submission Experience: Chase, CitiMortgage, Bank of America, Flagstar, GMAC, HSBC, Suntrust, Wells Fargo, Pacific Union Financial, Quicken Home Loans, AFR and other investors if required

EXPERIENCE JETSTREAM LENDING, LLC

July 2023-Present

Mortgage Advisor in charge of leads conversion for conventional, FHA, USDA, NQM and other products that we can service. Outbound call leads in Insellerate and convert to ARIVE as an LOS system. Evaluate loan applications to determine credit worthiness. Analyze loan options and recommend the most suitable loan products to client. Maintain accurate records of loan applications and client interactions and provide excellent customer service by addressing client inquiries and concerns. CASHCALL/IMPAC MORTGAGE

July 2021- May 2022

Loan Processor for Conventional Product, Non QM & VA loans. Responsible on reviewing income docs provided by the loan consultant, intro call, sending LE and CD to borrowers. Meeting all conditions from beginning to end. Reviewing title, appraisal, credit and play a major decision on when docs can be drawn prior to underwriting final approval. Pipeline of 30-50 loans and conversion of funding with 15-20 day lock at 95% conversion

OWNING CORPORATION

March 2020 - March 2021

Loan Processor for Conventional Product and VA loans. Responsible on reviewing income docs provided by the loan consultant, intro call, sending LE and CD to borrowers. Meeting all conditions from beginning to end. Reviewing title, appraisal, credit and play a major decision on when docs can be drawn prior to underwriting final approval. Pipeline of 40-70 loans and conversion of funding with 15-20 day lock at 95% conversion prior to closing, making intro calls to the borrower. Carry over 50 loans and funding average of 50-70 loans per month. Top producer for all the centers combine with a turn time average of 15-20 days. CHOU TEAM REALTY OBA MONSTER LOANS, INC.

March 2017 - March 2020

Loan Processor for the VA, FHA and Conventional Loans. Specializing VA loans. Responsible on reviewing income docs provided by the loan consultant, intro call, sending LE and CD to borrowers. Meeting all conditions from beginning to end. Reviewing title, appraisal, credit and play a major decision on when docs can be drawn prior to underwriting final approval. Pipeline of 30-40 loans and conversion of funding with 30 day lock at 75% conversion WINNPOINTE/INTERACTIVE MORTGAGE

April 2016 - February 2017

Loan Processor for the A and Alt A processing division. Responsible on reviewing income docs provided by the loan consultant, intro call, sending LE and CD to borrowers. Meeting all conditions from beginning to end. Reviewing title, appraisal, credit and play a major decision on when docs can be drawn prior to underwriting final approval. Pipeline of 40-50 loans and conversion of funding with 21 day lock at 90% conversion

EDUCATION ST. SCHOLASTICA'S COLLEGE – MANILA PHILIPPINES BACHELORS OF ARTS MAJOR IN MASSCOMMUNICATION

ACCOMPLISHMENT One of the top producer for Carrington Mortgage Services, GreenTree Mortgage, Monster Loans

REFERENCES GIANG PHAM, AMERICASH

626-***-****

JENIFFER MARTINEZ-KIM, LOAN DEPOT

714-***-****

MARIBEL VILLAR, INTERACTIVE MORTGAGE

949-***-****

SOCIAL

MEDIA

LinkedIn -www.linkedin.com/in/maricel-exley-5b770532 Facebook - https://www.facebook.com/maricel.bona.3 Instagram - https://www.instagram.com/m6exley



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