A B O U T M E

W

DANIEL RANGER

CLAIMS ADJUSTER

OBJECTIVE

Seeking position with a company as Insurance Claims Adjuster that utilizes advanced knowledge of technical writing, customer relations and critical assessment to promote growth of client base. Expert in evaluating evidence in person and through pictures, to determine extent of the damage. Highly skilled in determining payments in accordance with insurance policy coverage information.

EXPERIENCE

CLAIMS ASSISTANCE

(02/2016-2022)

Take 20-40 inbound calls daily

Auto Liability Desk Adjuster 1P/3P Accidents (Daily Claims)

Property Desk Claims

Reviewed claim documents submitted by field adjusters to obtain accurate information.

Assign task for property inspections and interact with field adjusters to determine the scope of loss.

Explained settlements and well as covered/non -covered expenses, per the insured’s policy.

Updated the insured contact information.

Routed calls to the appropriate departments.

Explained the claims process and next steps.

Maintain accurate and current claim file documentation in the claim system throughout the cycle of the claim cases.

Sent copies of estimates to mortgage companies.

Familiar with programs ECS, Navigator and Lumin.

DESK/FIELD INSPECTOR/AUTO

(02/-2016-12/2022)

2022-2022(QA Claims Adjusting) Property Desk Adjuster

2019-2022 (Alacrity Solutions) Auto Total Loss Desk Adjuster

2019-2021 (EA Renfro) Liability Auto Desk Adjuster

2017-2019 (Eberl Claim Services) Property Desk Adjuster

2016-2018 (GRS/Global Risk Solutions) Virtual Property Inspections

CERTIFICATIONS & LICENSES

2023-TWIA

2023-FEMA (NFIP)

State Farm Auto Certification

State Farm Property Certification

Adjusters Licenses- Texas (Home), Arizona, South Carolina, North Carolina,Alabama, Mississippi, Louisiana, Georgia, Florida, Oklahoma,

DESK/AUTO ADJUSTER – CASUALTY / DAILY CLAIMS

(02/2016—12/2022)

Made Quality first contacts to establish first notice or loss Addressed overdue tasks.

Reviewed claim documents submitted by field adjusters to obtain accurate information.

Assign task for property inspections and interact with field adjusters to determine the scope of loss.

Explained settlements and well as covered/non -covered expenses, per the insured’s policy.

Did phone scoping for claims that did not require a field adjuster.

Maintain accurate and current claim file documentation in the claim system throughout the cycle of the claim cases.

Sent copies of estimates to mortgage companies.

Negotiations with PA's and contractors

Handled Claims for State Farm, All State & Liberty Mutual.

Professional with over 30 years of customer service experience. Knowledgeable of Xactimate X1, NextGen, ECS, XactAnalysis, Lumin and Navigator. Experienced in Customer Service and claim handling. Managed teams of 40 to 50 employees. Skilled in communication and de-escalation. Multiple certifications and licenses including TWIA 2023 Certification, but not limited to SF fire/ Liberty Mutual auto, property and FEMA NFIP Flood Certified. State Farm Alias (WUYS). I believe that my fast learning abilities, commitment to succeed, and thorough investigating skills make me a perfect fit for your company.

C O N T A C T

ad22pq@r.postjobfree.com

602-***-****

none

Laveen, AZ

E D U C A T I O N

SOUTH MOUNTAIN HIGH SCHOOL

High School Diploma

1986

SOUTH MOUNTAIN COMMUNITY COLLEGE

Associate Degree

1988

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