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Patient Care Customer Service

Location:
Palm Springs, CA, 92262
Posted:
January 24, 2024

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Resume:

Melany Moreno Jarquin

Palm Springs, Ca ***** 760-***-**** ad22pk@r.postjobfree.com

Objective

Dedicated and compassionate Certified Nurse’s Assistant, eager to launch my career in healthcare. As a recent graduate, I am equipped with comprehensive theoretical knowledge and practical skills obtained during my training. I am seeking an opportunity to contribute to a healthcare team, provide exceptional patient care, and further enhance my skills in a supportive and fast-paced environment. My goal is to utilize my compassionate nature, attention to detail, and strong work ethic to make a positive impact on the lives of patients while continuously learning and growing as a healthcare professional.

Skills & Abilities

Patient Care

Vital Signs Monitoring

Personal Care

Mobility Assistance

Infection Control

Communication

Observational Skills

Documentation

Basic Medical Procedures

Emotional Support

CPR and First Aid

Time Management

Teamwork

Adaptability

Ethical Standards

Education

CERTIFIED NURSES ASSISTANT 2023 CALIFORNIA NURSES EDUCATIONAL INSTITUTE

Experience

TEAM LEADER/ CASHIER DEL TACO 03/2023 - PRESENT

Provide exemplary customer service by welcoming, assisting, and addressing customer inquiries and concerns.

Effectively manage cash transactions, ensuring accuracy and adherence to established cash-handling procedures.

Supervise and motivate team members, assigning tasks, and ensuring operational efficiency.

Conduct training sessions for new employees, focusing on product knowledge, customer service, and cash handling.

Monitor inventory levels, place orders, and collaborate with management to optimize stock levels.

Oversee opening and closing procedures, ensuring the accuracy of cash registers and securing the premises.

Resolve customer complaints and conflicts promptly and professionally, maintaining a positive customer experience.

Collaborate with the management team to implement and enforce company policies and procedures.

Foster a positive and productive work environment by promoting teamwork, communication, and employee morale.

Uphold cleanliness and hygiene standards in the restaurant, ensuring a safe and welcoming atmosphere for customers and employees.

CLINICAL EXTERNSHIP RANCHO MIRAGE HEALTH & REHAB CENTER

Aiding with daily activities such as bathing, dressing, grooming, using the restroom, and eating for patients.

Monitoring and recording patients' vital signs, including blood pressure, heart rate, temperature, and breathing rate.

Assisting patients with moving, repositioning, and walking to ensure their comfort and safety.

Supporting healthcare professionals during medical procedures like wound care, collecting samples, and changing dressings.

Documenting patient care activities, vital signs, and any significant observations accurately.

Being vigilant and reporting any changes in patients' condition, behavior, or vital signs to the nursing staff.

Assisting patients with rehabilitation exercises, therapeutic activities, and recovery programs.

Engaging patients in recreational activities, providing companionship, and encouraging social interactions.

Following proper infection control procedures, including hand hygiene, using personal protective equipment (PPE), and maintaining cleanliness in the environment.

Assisting with meal preparation and ensuring they receive proper nutrition.

Communicating respectfully and compassionately with patients and their families, providing information and emotional support as needed.

Collaborating effectively with nurses, doctors, therapists, and other healthcare professionals as part of a comprehensive care team.

Ensuring medical equipment and supplies are available, functioning correctly, maintaining infection control, and reporting any issues promptly.

Respecting patient confidentiality, privacy rights, and always maintaining professionalism and ethical behavior.



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