NIAMH HAYES

Astoria, NY ***** 845-***-**** ad22p9@r.postjobfree.com

Strategic communications associate with extensive experience developing and implementing innovative digital, internal, and external communication strategies. Presents advanced writing, management, and corporate communications skills. Committed to supporting the company's initiatives and programs. Critical Thinking

Marketing Activities

SEO

Event Coordination

Human Resources

Writing/Proofreading

Research

Sales

Staff Training

HubSpot

Communications Associate, 07/2021 - Current

Luriya – New York, NY

Worked under direction of communications lead and assisted in proactively generating communication to build and reinforce communication strategies.

Contributed to strategic planning sessions with sales teams to drive promotional success via communication.

Provide exceptional customer service to a global clientele and assist with all communication needs. Manage sales leads and customer portfolios of <$5 million in inventory. Provide up-to-date information about current market prices for luxury items: watches, diamonds, bullion, gold, and silver.

Oversee and manage company accounts.

Schedule meetings and manage mail-in orders for all out-of-state clientele. Executed responsive e-mail campaigns to produce over 100 communications per month. Assisted web development team with website proofreading of sister company Regality&Co. Research Consultant, 05/2022 - 08/2022

Lord Cultural Resources – New York

Created Environmental scans to present board members through PPT. Created art and creative economy master plan for clients. Updated spreadsheets on all relevant information regarding budget, locations, and demographics of PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

scanned areas.

Cross-analyzed existing cultural institutions to compile data for future plans. Collaborated with team members to initiate best practices to achieve organizational goals. Private Tutor, 06/2020 - 10/2020

Self-employed – New York, NY

Provided private instruction to a non-native working professional to strengthen English speaking within a corporate setting.

Created activity templates and assessments to build and strengthen vocabulary. Taught corporate terminology and jargon targeting client outreach. Strengthened student confidence in effectively relaying information to high-level management. Created mock phone calls to increase language speed through practice. Noted and documented the greatest areas of difficulty to strategically target areas for improvement. Taught student remotely via pre-recorded and live video sessions. Event Manager, 08/2016 - 03/2019

Vol De Nuit – New York, NY

Managed administrative logistics of events planning, event booking and event promotions. Assisted with staffing and training for a high-volume bar/event center in lower Manhattan. Kept track of inventory and managed orders during the peak season to increase sales. Developed management strategies to effectively execute dual events of +100 people. Booked events and venues for IFC Center - 2019 What The Fest!? afterparty Provided innovative solutions to increase revenue through advertisement campaigns and product sampling.

Held team meetings to manage high-volume events and ensure client satisfaction. Managed and tracked payroll for employees.

Bachelor of Arts: Political Science

Queens College of The City University of New York - Flushing, NY Google Project Management

June, 2021

EDUCATION

CERTIFICATIONS