Theresa Walker

Belleville, NJ 862-***-**** ad22oh@r.postjobfree.com

Self-motivated accounts specialist with outstanding expertise in accounting and office management principles. Seeking opportunities to expand skills and experience as an accounts payable representative with a reputable business or organization.

●Significant expertise with and easy adaptability to technology, including Microsoft Office Suite, Sage and Reynolds and Reynolds.

●Strong communication, problem solving, decision-making, organization, and relationship-building skills to ensure customer satisfaction.

●Conscientious in following through on commitments and deadlines.

●Outgoing, energetic, and self-confident; professional in appearance and presentation.

Key Skills and Expertise

Customer Service and Support:

●Maintain positive interactions with diverse individuals through effective communication and relationships to encourage transparency and trust.

●Manage large amounts of incoming calls, resolve customer complaints, and follow all organizational procedures, guidelines, and policies.

●Recommend products or services to customers by listening and analyzing needs.

Administration and Record Keeping:

●Comprehensive knowledge of accounting and auditing principles.

●Expertise in developing and delivering monthly, quarterly, and annual statements and balance sheets for management within strict deadlines.

●Proven ability to set goals and objectives while identifying and implementing changes to streamline processes and increase efficiency.

Employment Experience

Accounts Payable Clerk, Delco Apparel, Harrison, NJ – 2011 to Present

●Provide financial, administrative and clerical support to the organization.

●Research, resolve, and complete payments and control expenses through receipt, processing, verification, and invoice reconciliation.

●Manage precise records of all vendor payments; open and assign new vendor accounts.

Office Administrator, East Coast Toyota, Woodbridge, NJ – 1996 to 2009

●Researched, tracked, and restored accounting or documentation discrepancies.

●Accurately prepared and maintained records and assisted management with reporting and summaries on activity areas.

●Organized and maintained office common areas and provided general office support.

●Managed incoming calls and other internal and external communications for the company.

Education

Associate’s Degree in Criminal Justice, Berkeley College, Woodland Park, NJ

Certification and Training in Paralegal Studies, Katherine Gibbs, Montclair, NJ

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