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Office Administrator Customer Service

Location:
Birmingham, AL
Posted:
January 24, 2024

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Resume:

Christine Conner

Very hard working and dedicated worker

Prattville, AL 36067

ad22nb@r.postjobfree.com

+1-334-***-****

Very hard working and dedicated worker. I will go above and beyond to preform all my job duties to there maximum potential. I strive to do my best and succeed in my job. Authorized to work in the US for any employer

Work Experience

Receptionist

Adams Motorsports - Montgomery, AL

June 2021 to Present

• Answering phones

• Directing the calls

• Filing paperwork

• Cleaning out coffee pot

• Taking messages

Office Administrator

CAPITOL HYUNDAI - Montgomery, AL

February 2020 to March 2020

• Scanning all old invoices into our computer system.

• Answering the phones.

• Filing the paper work.

• Scheduling appointments

• Cashing out the sales tickets from the automotive side

• Checking emails

• Counting down the drawer every night before closing

• Depositing money into the safe each night

Reseptionist

Best Buy Automotive & Tire - Montgomery, AL

October 2019 to February 2020

• Answering the phone

• scheduling appointments

• handing money

• processing credit/debit card transactions

• greeting customers

• making sure the customer leaves happy and helped to our fullest

• running finance applications

• Set a goal to meet everyday for sales

• Counting down the teal

• Making deposits

Front Counter Sales

O'Reilly Auto Parts - Montgomery, AL

March 2018 to November 2019

• answering the phone

• greeting customers

• processing credit and debit card sells

• looking up parts and making sales

• helping customers as they walked through the door

• making deliveries if i needed to

• cleaning the store

• restocking the store every night before we closed

• scanning in the truck every morning

• Counting down the teal

Assistant Manager

Spirit Halloween Super Store - Prattville, AL

August 2019 to October 2019

• seasonal job

• opening/closing the store everyday

• making schedules using schedule writer

• cleaning the store everyone morning and night to make sure it looked good everyday

• handing money and taking all the deposits every morning

• helping all customers find what they needed

• placing orders online

• taking returns

• answering the phone

• greeting all the customers

• Performed official money count every day

• Upheld a high standard of customer service

• Pursued sales leads to advance store growth

• Managed daily reports of transactions

• Ordered and stocked store merchandise

• Handled all staff member and employee scheduling

• Maintained all operations within the store

Assistant Manager

Firehouse Subs - Montgomery, AL

May 2016 to March 2018

• Helped make schedules

• Assigned all employees to their jobs for the day

• Took the bank deposit every morning

• Opened and closed the store on time every day

• Handled money

• Counted down the drawers everyone night at close and at the opening each day

• Looked over all assigned jobs to make sure they were done correctly

• Made sure the store was fully stocked at closing every night Hostess

Chili's - Montgomery, AL

March 2015 to September 2015

• Clean the bathrooms and the doors

• sometimes helped bus the tables and run food

• Making sure the menus were clean and ready to hand out

• kept the children's menus put together

• Accommodated and managed large parties

• Recorded reservations

• Greeted and seated guests

• Answered phones

• Helped bus tables

Sandwhich Maker

Firehouse Subs - Prattville, AL

November 2012 to March 2014

• Prepared the orders

• cleaned the bathrooms

• cashier

• took the customers orders

• walked food to the tables

• refilled drinks

• raised money for the firefighters

• washed dishes

Dental Receptionist

corner on denistry - Montgomery, AL

August 2011 to June 2012

• Scanning X-Rays in the system

• Answering the phone

• Scheduling appointments

• Calling to remind patients about their appointments

• Filing paperwork

• Pulling charts for patients

• Accepting payments

Education

High school or equivalent

Belleville High School-East - Belleville, IL

August 2006 to August 2010

Skills

• Acima Finance (1 year)

• Microsoft Office (8 years)

• Microsoft Word (10+ years)

• Snap Finance (1 year)

• Schedule Writer (2 years)

• Bridgestone Tires (2 years)

• customer service (7 years)

• X-Ray Experience (2 years)

• Medical Office Experience (2 years)

• Automotive Diagnostics (1 year)

• Tire Service (1 year)

• Basic Math

• Retail Sales

• Retail Management

• Automotive Repair

• Dental Receptionist

• Brake Repair

• Microsoft Excel

• Microsoft Outlook

• Computer literacy

• Dealership experience

• Accounts receivable

• Accounts payable

• Bookkeeping

Certifications and Licenses

pro-certified to sell tires

October 2019 to Present

• I am pro certified to sell bridge-stone/Firestone tires Assessments

Personality: Customer Service Fit — Proficient

January 2020

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Microsoft Word — Completed

January 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed

Accounting Skills: Bookkeeping — Completed

January 2020

Calculating and determining the accuracy of financial data Full results: Completed

Retail Customer Service — Highly Proficient

January 2020

Comprehending and responding to retail customer needs. Full results: Highly Proficient

Electronic health records: Best practices — Completed February 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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