Social Media Customer Service

AMANDA EGAN

* * * - * * * - * * * * - ad22n1@r.postjobfree.com

QUALIFICATIONS -

• Over 10 years of sales, admissions, recruiting, customer service and career planning experience

• Experience with full cycle recruiting

• Seasoned with source candidates through large internal database

• Advance communication - conducting interviews, meetings, presentations, training sessions

• Proficient in Microsoft Suite, Salesforce and multiple social media platforms EXPERIENCE -

ON-SITE COORDINATOR/ RECRUITER

In2U November 2022 - March 2023

• Serve as a liaison between In2U employees, and the client

• Create, and list vacancies within the company departments

• Source, screen, and interview candidate

• Responsible for on boarding, and assist with orientation

• Handle all Human Resource matters employees as needed RECRUITER

Managed Staffing January 2021 – June 2022

• Actively recruit professionals for top tier companies through the United States

• Achieve the activity recruiting calls and meetings goals per week

• Persistently following up on candidates in order to maximize revenue

• Create advertisements and job postings throughout social media platforms INTERVIEWER PART – TIME

Nielsen Radio JULY 2021 – June 2022

• Conduct professional outbound survey via phone script

• Record accurate respondent information well maintaining patients throughout the call

• Able to follow company guidelines to gather interviewee’s factual data

• Provide excite customer service phone skills in order to enhance conversation ASSISTANT MANAGER

Buckle August 2020 - January 2021

• Perform sales, merchandising, and operational tasks

• Work with Store Manager to enhance sales, recruiting, and leadership throughout the team

• Achieve personal hourly and net sales goals

• Assist in implementing policies, and organizational changes ADMISSIONS REPRESENTATIVE

Dallas Nursing Institute/ November 2017 - May 2018

• Scheduled in person and phone consultations with candidates

• Managed and submitted documents for review

• Explained admission packet and created deadlines to submit documents

• Answered inquiries, and made out bound follow up calls SENIOR CAREER PLANNING SPECIALIST

Brookhaven College/ September 2016 - November 2017

• Provided career exploration assistance through job search engines

• Coordinated with the Marketing department on flyers, and create marketing emails for upcoming events

• Facilitated classroom presentations on various career development skills

• Responsible for resume reviews, mock interviews, and interpret career self-assessments

• Researched jobs related articles and upcoming events to distribute through social media

• Assisted with the planning and execution of Career Fairs, workshops, and other career related campus events

REMOTE REPRESENTATIVE – Dallas

The Art Institutes 2008 – 2016

• Scheduled 140+ sales meetings per year and conduct 358+ presentations annually

• Manage territory by developing and building rapport with various departments within high schools

• Create comprehensive marketing plan, exceed annual marketing metrics

• Assist in organizing college related events for The Art Institutes ASSISTANT DIRECTOR OF ADMISSIONS – Austin

• Actively recruited, interviewed, and assisted candidates

• Achieved the activity standards of 15+ interviews and 150+ marketing calls/out bound calls per week

• Responsible for completing student files, and setting up meetings for academic approval

• Prepared forecast projections to Senior Director of Admissions EDUCATION -

Bachelors of Business Administration in Marketing and Management - Texas State University

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