PELUMI AJIBOYE

Business Relationship Manager

587-***-**** ad22mo@r.postjobfree.com linkedin.com/in/pelumi-ajiboye-887b1a131 Calgary SUMMARY

Proficient Business Relationship Manager fostering strong relationships, providing tailored solutions, and driving business growth. Skilled in understanding clients' needs, cross-selling new products, and implementing efficient processes to ensure high-quality service delivery. Enthusiastic about contributing to the mission of promoting a positive company culture, employee engagement, and profitable business growth. Adept at facilitating policy applications, underwriting, and claims processes while staying informed about industry changes and providing valuable feedback to management.

EDUCATION

University Of Lethbridge

Business Management 09/2015 - 05/2019

KWARA STATE UNIVERSITY

Bachelor of Business Administration 09/2013 - 04/2015 SKILLS

Strong Risk Management Skill Great Problem Solving Great financial Literacy Great Attention to Detail Strong Analytical Skill Strong Technical Skill Great Communication skill Fast learner with a strong capacity to work independently EXPERIENCE

Agriculture Financial Services Corporation (AFSC) Claresholm Relationship Manager Insurance 11/2022 - Present

Established strong relationships with agricultural clients, including farmers and agribusiness stakeholder while also acting as a primary point of contact for insurance related inquiries, applications and concerns. Customized insurance solutions, specializing in crop and livestock coverage, while educating clients on options and risk management practices.

Facilitated policy applications, underwriting, and claims processes, ensuring accurate documentation and prompt claim processing. Developed a positive company culture focused on employee engagement, collaboration, and continuous learning. Increased team productivity by implementing efficient processes and effective communication strategy. Regularly engaging with clients, understanding their needs, cross-selling new products, and implementing streamlined processes. Ensured high-quality service delivery and drove profitable business growth through effective management of a diverse client portfolio. Royal Bank of Canada Lethbridge

Banking Advisor 06/2021 - 11/2022

Proactively engaged with clients in all areas of the branch and in the community, uncovered banking needs, provided help and advice as well as identified sales and referral opportunities. Engaged with clients in the community, providing help and advice for banking needs across branches. Respond to client-initiated contact, assisting them with a full range of financial transactions. Focused on client education, leveraging technology to deliver a memorable client experience across branches. Appropriate lending qualifications with working knowledge of retail investment and lending products. Obtained appropriate lending qualifications, working knowledge of retail investment, and lending products. Royal Bank of Canada Lethbridge

Client Care Advisor/Client Advisor 11/2019 - 12/2020 Completing transactions and identifying opportunities for advice, solutions, digital enablement and partner introduction. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and faster to bank with RBC.

Managing risks and adhering to compliance routine, processes, and controls to protect clients and shareholders' interests while completing transactions.

Ordering for the branch supplies, Materials, and organizing the branch. www.enhancv.com Powered by

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EXPERIENCE

Tory's NoFrills Lethbridge

Assistant Sales Representative/Cash Office 06/2016 - 12/2019 Proactively cultivates new customer relationships, demonstrating a commitment to understanding and fulfilling their unique needs. Delivers exemplary customer service, adeptly addressing and resolving complaints to ensure customer happiness and satisfaction. Implements strategic contact and relationship-building initiatives, contributing to the acquisition of new clients within the local community.

Proficiently handles various forms of financial transactions, including cash, cheques, MasterCard, Interac, and gift cards. Bonduelle Canada Inc Lethbridge

Assistant Manager Quality Control 06/2017 - 09/2019 Ensured the production of high-quality products in compliance with stringent food safety standards. Enforced adherence to established procedures, aligning operations with rigorous QA standards. Conducted thorough inspections of production lines, verifying compliance with sanitation requirements. Implemented comprehensive product testing and other QA-related assessments to maintain quality assurance. www.enhancv.com Powered by

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