WORK EXPERIENCE

House keeper

Terrace Villa Hotel [ 06/03/2020 – 03/01/2021 ]

City: Mtwapa Kenya

Country: Kenya

1. Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing 2. Ensure all rooms are cared for and inspected according to standards 3. Protect equipment and make sure there are no inadequacies 4. Notify superiors on any damages, deficits and disturbances 5. Deal with reasonable complaints/requests with professionalism and patience 6. Check stocking levels of all consumables and replace when appropriate 7. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Waitress

Mombasa Continental resort [ 05/02/2021 – 05/05/2023 ] City: Mtwapa Kenya

Country: Kenya

1. Greet and escort customers to their tables

2. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

3. Prepare tables by setting up linens, silverware and glasses 4. Inform customers about the day’s specials

5. Offer menu recommendations upon request

6. Up-sell additional products when appropriate

7. Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization 8. Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

9. Communicate order details to the Kitchen Staff

10. Serve food and drink orders

EDUCATION AND TRAINING

Certificate in Food and Beverage

Matilu Technical Training Institute [ 10/02/2019 – 06/01/2021 ] Address: Bungoma Kenya Kimilili Kenya, 50200 Bungoma (Kenya) Website: https://matilitechnical.ac.ke/

Kenya Certificate of Secondary Education

St. Mattews ACK Girls [ 06/02/2014 – 18/12/2018 ]

Address: Webuye East Webuye, 50205 Webuye

Website: https://www.stmattews.co.ke

Kenya Certificate of Primary Education

Mukhuyu Primary School [ 10/02/2005 – 07/11/2014 ] Address: Webuye Webuye eldoret road, 50205 Webuye (Kenya) Sheila Taracha

Nationality: Kenyan Date of birth: 20/07/2000

Phone number: +254-********* Email address: ad22kx@r.postjobfree.com

Home: Mombasa malindi road Mtwapa, 80109 Mtwapa (Kenya) Other language(s):

English and kiswahili

LISTENING C1 READING C2 WRITING C2

SPOKEN PRODUCTION C1 SPOKEN INTERACTION C2

Website: https://www.mukhuyu.ac.ke

LANGUAGE SKILLS

Mother tongue(s): bluhya

DIGITAL SKILLS

Microsoft Office / Microsoft Excel / Social Media

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