Jon F. Caudle

**** ****** *****, #**, **********, VA 22311 202-***-**** ad22kq@r.postjobfree.com

Dear Recruiting Manager:

I am very interested in this position in your company. I hereby submit my resume based on my set of skills, qualifications, and experience in this field. I have gained knowledge and transferable skills that have allow me to be providing a first-rate class customer service support to U.S. Senators, Senior Management, Sr. Vice Presidents, and all Technical Divisions. This entails, among many other tasks, supply and inventory management, and administrative support, securing and maintaining vendor and service partner relationships, and related services. As part of my job description, I have successfully developed an outstanding customer service skills and exceptional interpersonal and communication skills. I have also developed solid multitasking approach when promptly dealing with multiple deadlines, priorities, under constant pressure to meet deadlines.

I have also demonstrated proficiency in all core office administration functions, including procurement, document preparation, internal/external communications, data and records management, meeting scheduling, and task prioritization. In addition, I have experience on Capitol Hill working for two Senators and dealing with constituents daily, both of which require extra attention to the “people management” side of business. In short, I can manage the office without supervision, juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters.

Delivering top tier service to my customers and colleagues has been the cornerstone of my career. Being a Corporate Services Coordinator allows you to access full knowledge of the internal processes of an organization; compels you to excel at establishing and maintaining effective work relationship with not only customers, but also with all levels of management, coworkers, and private contractors.

I’m currently in search of new professional challenges and am excited to enhance my current set of skills. I work diligently to provide excellence in all my professional endeavors and have earned a reputation for my integrity, initiative, results-driven work ethic, and innate leadership.

I respectfully request that my application is considered for the above-cited position and would welcome an opportunity for an interview to have the chance to learn more about the position that I am truly interested.

Sincerely,

Jon Caudle

Jon F. Caudle

5802 Merton Court, #81, Alexandria, VA 22311 202-***-**** ad22kq@r.postjobfree.com

Work Experience

Arbor Terrace of Herndon

Concierge June 2023 – Present

Greets visitors to the community in a prompt and gracious manner.

Answers and directs all incoming phone calls to the appropriate person and/or takes and distributes messages promptly and accurately.

Manages incoming and outbound mail, manages package distribution, and notifies recipients of package receipt. Assists residents and team members with outbound packages/ express mail and assists with tracking if needed.

Assist residents with copies, fax transmissions, on line ordering and other duties as asked.

Assists transportation coordinator with transportation requests and follows up to ensure that they are fulfilled.

Gains thorough knowledge of emergency procedures and alarm systems and act as the point of contact throughout emergency situations until relieved of this duty.

Maintains & updates resident / building emergency roster.

Monitors TELS system, with maintenance work requests from residents and team members. Communicates with Directors of Environment Services as needed.. Maintains building resident face sheets and personal contact information.

Marriott Fairfield Inn & Suites

Front Desk Agent March - Present

Welcome and acknowledge all guests according to company standards.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.

Secure payment; verify and adjust billing. Activate and distribute room keys.

Process all guest requests and relay messages.

Anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

Institute for Business and Technology Safety (IBTS)

Administrative Assistant/Receptionist/Fleet Manager May 2021 – June 2022

Process, sort, and distributed outgoing/incoming mail.

Help and trained staff with the FedEx and UPS Shipping process.

Assist and support staff with copier, printers, and fax equipment.

Troubleshoot copier, printer, and mail system.

Restock paper in all copiers, managed and order inventory for office, kitchen, mailroom, and shipping supplies.

Support coverage of reception to include ability to manage multi-line telephone.

Maintain clean front lobby.

Placed service call for repairs for the building facility.

Placed orders for food for corporate meetings and luncheons.

Submitted invoices to Accounting Payable, Code invoices related to mailroom in Core Integrator.

Maintain inventory on company vehicles.

Manages vehicle maintenance.

Maintain and update title, registration, and insurance on all vehicles.

AVIXA

Office Coordinator March 2019 – August 2020

Process, sort, and distributed outgoing/incoming mail.

Help and trained staff with the FedEx and UPS Shipping process.

Assist and support staff with copier, printers, and fax equipment.

Troubleshoot copier, printer, and mail system.

Restock paper in all copiers, managed and order inventory for office, kitchen, mailroom and shipping supplies.

Support coverage of reception to include ability to manage multi-line telephone.

Submitted invoices to Accounting Payable, Code invoices related to mail room in Core Integrator.

Prepared class materials and process shipment for Regional Training sessions.

Setup the University Classroom and Lab for meetings and Training Classes.

University Research Co., LLC

Administrator/Receptionist April 2014 – August 2018

Coordinates meeting logistics, such as room reservations, catering requests

Complete requisition forms for inventory and supplies

Managing the inventory of office supplies, kitchen supplies, ordering additional supplies as needed and ensuring that costs are approved and appropriately managed.

Help with setup of conference room for major meetings.

Manages the reception area to always maintaining a professional image.

Greet and assist visitors; make sure they are comfortable.

Set up building security and parking passes for new employees.

Answer all inbound telephone calls.

Set up office workstations for new employees and consultants.

Manage incoming and outgoing company mail.

Receive, ship and distribute FED Ex, UPS, DHL packages.

Resolve office maintenance issues by coordinating with building engineers.

Other duties as assigned.

University Research Co., LLC

Human Resource Assistant June 2010 – April 2014

Post job vacancies designated on advertising venues.

Coordinate pre-employment drug screening and background verification for candidates.

Monitors the job application portal and routes and sorts of job applications; conducts initial screen of applications for suitability; maintains the integrity of application files.

Administers and maintains the transportation allowance program, including administration of WMATA's Smart Benefits program, and assisting with administration of parking benefits.

Provide department telephone coverage; handle inquiries on routine matters and refers complex and issue specific matters to the appropriate staff for handling.

Provide administrative support to the department to include reviewing and prioritizing mail, shredding, filing, purchasing office supplies, preparing invoices and expense reports for approval, and handling building deliveries.

Prepare and proofread correspondence and reports.

Maintain department leave calendar.

Coordinates meeting logistics, such as room reservations, catering requests, and audio/visual requests.

Process updates to employee records (e.g., status changes, address and name changes).

University Research Co., LLC

Office Assistant/Receptionist April 2009 - June 2010

General administrative support such as ordering supplies, maintaining office files, and organizing company meetings.

Acting as the main point of contact for all vendors.

Negotiate vendor contracts related to office needs.

Provide department telephone coverage.

Structuring and maintaining office, project and contract files.

Assist the Staff Accountant in A/P & A/R and payroll processing activities.

Assisting with recruiting efforts.

Serve as the "Go to" person for all matters concerning office administration.

Maintain orderly, clean, and stocked office dining area.

ACDI/VOCA

Logistics Officer August 2004 – September 2006

Coordinated travel arrangements for all staff to include visa requirements when needed.

Assisted in obtaining bids for goods and services and rates for shipping and storage.

Issued purchase orders for approved project purchases.

Compiled procurement and purchasing paperwork for review.

Retained records of all procurement purchases.

Maintained database which tracked details related to cargo shipments including proposed rates for budgets.

Proposal Production Coordinator January 2003 – August 2004

Monitored release of all RFPs/RFAs and amendments for USAID, USDA and World Bank proposals.

Tracked subscriptions for new business opportunities.

Developed meeting binders for regional division staff.

Maintained library of electronic and hardcopy proposals submitted to USAID, USDA and World Bank.

Manage all mail and delivery services.

Proposal Production Assistant June 2002 – January 2003

Performed photocopying and binding of all proposal volumes.

Coordinated proposals for all request for camera-ready documents.

Handled all internal and external shipments.

Maintained library of electronic and hard copy proposals.

Coordinated meetings for President and Vice-President.

ACDI/VOCA

Office Clerk November 1998 – June 2002

Coordinate logistics for meetings and annual conferences.

Provided direction and supervision for 2 office clerks.

Train new employees on office equipment and procedures.

Process checks requisitions for accounts payable invoices.

Order office supplies and maintain inventory.

Update and maintain volunteer database.

Distributed incoming mail, parking passes and metro cards.

Senator Christopher Bond (R-MO)

Staff Assistant June 1991 – November 1998

Escorted Senator Bond to public speaking engagements.

Processed all incoming and outgoing legal documents.

Provided telephone support to the front office.

Database management of all constituents.

Maintained office inventory and storage room.

Senator John Heinz (R-PA)

Staff Assistant April 1987 – June 1991

Provided telephone support to the front office.

Greeted and assisted all constituents.

Database management of all constituents.

Processed all incoming and outgoing mail.

U.S. Senate Federal Credit Union November 1985 – April 1987

Bank Teller

Processing financial transaction, including deposits, withdrawals, and transfers.

Provided excellent member services.

Education

Dunbar Senior High School, Diploma

Washington, D.C. 2001

September 1982- June 1985

Bell Business School, Certificate

Washington, D.C. 20001

July 1985 – November 1985

Skills

Proficient in the use of Microsoft word, excel, access and other software.

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