Health Information Management Manager, Forms Committee Chairperson
Resume:
EMPLOYMENT HISTORY
Transcription/Dictation Services Manager, Forms Committee Chairperson, Health Information Management with Revenue Cycle, Reading
I have been a manager of transcription and dictation services with Health Information Management with Revenue Cycle for 27 years. I have overseen projects to advance our areas by managing installations of new software, hardware, and setup for staff and physicians. I have been the project manager on multiple Nuance and M*modal upgrades, and I have developed strong relationships with the providers at our 6 hospitals, specialty practices, and dozens of urgent care centers, service providers, customer service representatives, and top management at our flagship hospital. I also setup and update the Sharepoint site for the HIM department. Identity team has been my focus this past year to help them reduce their misfiles, overlays, and chart corrections. I am also the Chairman of the Forms Committee and oversee all forms used throughout the health system. Develop and implement a comprehensive training program for new transcription and dictation staff members, ensuring they have the necessary skills and knowledge to perform their job effectively and efficiently. Collaborate with IT department to identify and implement innovative solutions for transcription and dictation services, such as voice recognition software, to improve efficiency and accuracy. Evaluate and select the most effective transcription and dictation software, hardware, and equipment to enhance productivity and accuracy.
Evaluate and recommend improvements to the Sharepoint site for the HIM department, ensuring it is user-friendly and meets the needs of the department and organization. Manage and oversee the integration of transcription and dictation services with revenue cycle management systems, ensuring accurate and timely billing for services rendered. Identify and implement strategies to reduce misfiles, overlays, and chart corrections in the Identity team, in order to improve data accuracy and patient safety.
Develop and implement strategies to improve the accuracy and efficiency of the forms used throughout the health system, ensuring they meet regulatory requirements and provide necessary information for patient care. SEP 1996 - PRESENT
Manager of Transcription and Dictation Services, M*modal I have been a manager of transcription and dictation services with Health Information Management with Revenue Cycle for 27 years. I have overseen projects to advance our areas by managing installations of new software, hardware, and setup for staff and physicians. I have been the project manager on multiple Nuance and M*modal upgrades, and I have developed strong relationships with the providers at our 6 hospitals, specialty practices, and dozens of urgent care centers, service providers, customer service representatives, and top management at our flagship hospital. I also setup and update the Sharepoint site for the HIM department. Identity team has been my focus this past year to help them reduce their misfiles, overlays, and chart corrections. I am also the Chairman of the Forms Committee and oversee all forms used throughout the health system. APR 1996 - SEP 1996
Customer Service Representative, Aetna Insurance, Allentown, PA Processed claims and then became a customer service representative. AUG 1995 - APR 1996
Recovery Clerk, JAG Office, Panama City, Panama
Recovered insurance money from shipping companies for damages and loss of the soldier/family’s baggage. EDUCATION
JUN 2022
Masters of Health Administration, University of Phoenix, AZ Focus was on health information management, office management, and business office skills. 1234 Centre St., Pottsville, United
States, 17921
ad22jb@r.postjobfree.com
MELANIE GRIGG
MANAGER, DIRECTOR, SUPERVISOR
PROFESSIONAL SUMMARY
A seasoned Manager in the field of Health Information Management, showcasing a remarkable 27-year track record of leading transcription and dictation services. Expertise lies in managing software and hardware installations, optimizing Sharepoint usage, and reducing misfile instances, overlays, and chart corrections. Demonstrates strong leadership and communication skills, coupled with proficiency in Microsoft SharePoint, Epic Hyperdrive, and Jot form. Adept in project management, this professional is a visionary in advancing healthcare systems through innovative solutions. EDUCATION
Bachelor’s of Science w/concentration in Electronic Health Information, University of Phoenix, AZ Focus was on health information management, office management, and business office skills. JUN 2022
Masters of Business Administration, University of Phoenix-Arizona, Phoenix SKILLS
Project management Microsoft Word
Microsoft Excel Microsoft PowerPoint
Microsoft Teams Microsoft One Note
Microsoft Sharepoint Epic Hyperdrive
Fluency for Transcription Fluency Direct
CAPD OnBase
Kronos Lawson
MyLearning Hub Service Portal
RL Solutions Jot form
Health information management Office management
Business office skills Communication
Leadership
REFERENCES
Kelly Glaser
DIRECTOR OF ST LUKE’S DEPT OF GENERAL SURGERY
Karen Paules
OWNER OF NEST IN PLACE
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