Summary

Was in the military most of my work life and have gone to use the skills and life lessons to make a mark in other fields. My skills are vast since a lot of the positions I have been in required very different things. But I see this as more a challenge and take joy in conquering challenges.

Skills/Traits

Maintenance & Repair Critical Thinking Basic Math Training & Development

Customer Relationship Management Team Building People Skills Inventory Coordination

Planning and Coordination Customer Service Computer Skills Project Planning

Reliable and Trustworthy Risk Mitigation First Aid/CPR People Management

Content Management Expertise Conflict Resolution Active Listening Organizational Skills

Experience in Leadership Project Management Positive Attitude Working Collaboratively

Knowledge in Genesis systems Problem Resolution MS Office Team Management

Budgeting/Cost Control Strategies Data Management

Experience

OPERATIONS SPECIALIST: United Sates Navy - OAK HARBOR, WA November 2014-March 2022

Tracked and identified subsurface, surface, and air contacts. Conducted mission briefs with higher ranking piers and officers. Rite evaluation, scheduled flights, created mission binders, trained junior sailors, Lead a division of 20+ sailors

Identified operational and performance issues and worked with managers to resolve concerns. Reduced process lags and trained team members on best practices and protocols. Completed various reports and analyzed each report to decide where improvements could be made. Served as liaison between certain departments to implement new improvement plans and changes. Analyzed operational performance to identify pain points and provided actionable solutions to management.

Wrote reports outlining results to facilitate management decision making. Trained, mentored, and motivated employees to maximize team productivity. Implemented process innovations to improve overall performance and reduce labor costs.

MAINTENANCE MANAGER: The Holland Team - Englewood, CO

Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.

Delegated daily tasks to employees to manage resources and meet deadlines. Managed team of employees, daily progress reports and overall project planning. Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages. Monitored maintenance scheduling and reported maintenance team information to management. Minimized costs by working and negotiating with multiple suppliers. Contacted vendors to procure equipment and tools to meet organizational demands. Delegated work to staff, setting priorities and goals. Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations. Demonstrated excellent communication skills in resolving product and consumer complaints. Planned and optimized warehouse work processes to improve fulfillment system efficiency.

SALES FLOOR SUPERVISOR: Lowe’s Home Improvement- Everett, Washington (September 2022- February 2023)

Primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

MAINTENANCE MECHANIC: Trident Seafoods – Anacortes, Washington (May 2023- Current)

Primary responsibilities working on rebuilding parts and providing daily, weekly, and monthly maintenance. These machines would include dusters, conveyors, batter applicators, batter mixers, nothum (breading distributor), adcos (fills the product in the boxes, box makers, chop saws, gang saws. Maintenance on these would include checking the structural damage on guards and replacing them, greasing and testing the bearings, lubricating and loosening or tightening the chains, replace broken or damaged parts, make sure all machines are level, rewiring metal belts by hand up to an inch thick, etc. Basically, did whatever it took to make the machine work again or just do regularly scheduled maintenance. Used a large variety of tools such as rachets, wrenches, greasers, pliers, saws, hammers, etc.

Education and Training

Liberty High School - Brentwood, CA07/2014

Accomplishments

Awarded a Humanitarian award for being an essential part of drug operations in El Salvador.

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