Anisha Mannancheril

* **** ***** ****** *****, IL 60053 224-***-**** ad22cy@r.postjobfree.com SKILLS SUMMARY

● Strong time management and organizational skills with the ability to handle multiple tasks or assignments simultaneously

● Ability to efficiently work under pressure and meet strict guidelines

● Experience with Microsoft Office and web publishing content on social media outlets

● Strong interpersonal communication skills with the ability to work cohesively as a part of a team EDUCATION

University of Illinois at Urbana-Champaign

Bachelor of Arts in Communication

Concentrations in Interpersonal, Organizational, and Business Communication Niles West High School

High School Diploma

Honors: National Honors Society

WORK EXPERIENCE

Ocean Export/Logistics Specialist, Masterpiece International, August 2021 - Present

● Contact potential clients to sell our competitive business

● Maintained loyal partnership with Fortune 500 clients

● Ensure proper documentation has been accurately processed and released in a timely manner

● Manually create excel charts to organize data for all clients

● Proficient in Microsoft Office and Cargowise 1

● Demonstrate quality customer service and data entry skills to support growth

● Plan and schedule suitable service for specific situation (expedited, ground, ocean, etc.) to maintain a balance between cost and service

Air and Ocean Export/Logistics Specialist, OIA Global Logistics, December 2018 - August 2021

● Ensure proper documentation has been accurately processed and released in a timely manner

● Manually create excel charts to organize data for all clients

● Proficient in using Microsoft Office and Cargowise 1

● Demonstrate quality customer service and data entry skills to support growth

● Plans and schedules suitable service for situation (expedited, ground, air, ocean, etc.) to maintain a balance between cost and service

Customer Service Associate, Walmart Store Inc, May 2017 - August 2017

● Delivered customer service through acknowledgment, communication, and commitment to quality

● Performed front-end operations including returns, refunds, and exchanges

● Managed money grams, money orders, and utility payments

● Priced merchandise, stocked shelves, and took inventory of supplies

● Resolved customer complaints in a professional manner while prioritizing customer satisfaction Server/Cashier, Noodles & Co. September 2016 - April 2017

● Guided guests through menus while demonstrating expert knowledge of food, drinks, and ingredients

● Stocked and maintained cleanliness of stations

● Bussed, cleared, and set tables

Receptionist, St. Martha Catholic Church, October 2010 - August 2015

● Answered general telephone inquiries from clients, vendors, and the general public

● Received and routed business correspondence to correct department or staff member

● Scheduled office meetings and client appointments and booked meetings with coordinators

● Sorted, received, and distributed mail between departments and personnel

● Managed expenses and cash drop-offs

LEADERSHIP AND EXTRACURRICULAR ACTIVITIES

Illini Fighting Hunger Board Member, University of Illinois at Urbana-Champaign 2015-2016

● Served on board for Illini Fighting Hunger at the University of Illinois

● Sorted, packaged, and shipped out food packages to those less fortunate

● Created social media posts to inform the community about food donations A Gift of Hope Founder, University of Illinois in Chicago 2014-2015

● Co-Founded University RSO that works to serve the less fortunate in poor areas

● Organized campus-wide food drive to collect canned goods to ship out Indo-Pak President, Niles West High School 2011-2014

● Served as president for a multicultural club for four years in high school

● Organized annual dance show and basketball tournament to raise money for charity

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