Julie Epps

Canton, IL *****

ad22c7@r.postjobfree.com

+1-309-***-****

Authorized to work in the US for any employer

Work Experience

Billing Specialist

Koch Medical - Morton, IL

April 2022 to September 2022

billing claims, denials, adjusting claims, taking payments Retail associate

Goodwill Industries - Canton, IL

October 2021 to February 2022

Customer Service, sorting, pricing and tagging of all donations Denials Management

Graham Hospital/Graham Medical Group - Canton, IL

October 2018 to September 2021

Customer Service, billing insurance claims for Medicare, Aetna Medicare, Humana Medicare, United Healthcare Medicare and for Medicare supplemental plans. Carrying out and documenting the appeals process for denied claims. Worked to maintain third-party relationships, which consisted of responding to inquires, complaints, and other correspondence. adjusting, and correcting copays for claims, preparing paper and electronic claims, appeals, audits, denials, investigating claims to ensure payment. Customer service to patients, Excel program for spread sheets to insurance company's, along with Microsoft office, credits, debits for payments for copays

Assistant manager

Walmart

March 2004 to September 2018

I have been at Walmart since 2004, with being promoted to several positions. As a assistant manager my duties were managing all associates in the store, opening snd closing the store, merchandising, Human Resources with associates, accounting, bookkeeping, credit, debits, cashier, scheduling, receiving, safety team, truck unloading, stocking, customer service, multi-tasking several areas of the store, price changes, inventory scanning, ordering merchandise, sign making. I worked as department manager of pharmacy, mens, boys for several years and have been a customer service manager for 10 years over the front end

• Served as Assistant Manager for 2 years

Pricing Coordinator

SuperValu Inc. Cub Foods

December 1993 to April 2002

Customer service, scheduling, all retail functions of the store, receiving, cashier, accounting, price changes, data entry, sign making, organize products for weekly ads, scanning of inventory to assure pricing is correct

Education

Basic courses

Pekin High School

Skills

• Customer Service, schedules, supervising,stocking, cashiering,organizing of associates,unloading trucks,invoices,price changes, sign making, organizing products for weekly ads (10+ years)

• Retail Management (10+ years)

• Customer Service (10+ years)

• Inventory (10+ years)

• Management

• Training (6 years)

• Scheduling (10+ years)

• Sales

• Cash Handling (10+ years)

• Customer Service Skills (10+ years)

• Inventory Management (10+ years)

• Merchandising (10+ years)

• Team Building (10+ years)

• Word

• Microsoft Excel (4 years)

• Medical billing (4 years)

• Computer literacy (10+ years)

• Microsoft Word (4 years)

• Assistant manager experience (2 years)

• Hospital experience

• Medicare (4 years)

• Insurance verification (6 years)

• Order entry (10+ years)

• HIPAA (6 years)

• Managed care (4 years)

• Pricing (10+ years)

• Medical Scheduling (5 years)

• Store Management Experience

• Communication skills

• 10 key calculator (10+ years)

• Computer skills (10+ years)

• Math

• Phone etiquette (10+ years)

• Data Entry (10+ years)

• EMR Systems

• Medical Coding (3 years)

Certifications and Licenses

Pharmacy license

November 2015 to December 2016

Assessments

Administrative assistant/receptionist — Proficient September 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Completed

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am very detail oriented and a quick learner.

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