Derek Glover

PHONE: 646-***-**** EMAIL: ad22bq@r.postjobfree.com

SUMMARY:

Highly skilled individual in maintenance and food service with a focus on customer satisfaction. Capable of leadership and motivation of self and others alike. Seeking to join a company that can utilize such skills to continue providing professional services and continuous customer satisfaction.

SKILLS:

Efficient with MS365 Word, Excel, Outlook Empathetic Driver

Google Workspace, Gmail, and Multi-Purpose Desk Phone Task Oriented Cook

Independent Performer Maintenance Lift 100 Pounds

EXPERIENCE:

HELP SEC/107 Employment Services, New York, NY

Maintenance/Porter - Men’s Shelter (Intern) 06/2021 - 02/2022

Provided cleaning and maintenance services in shelter housing men with severe mental health challenges

Utilized mental health training to help de-escalate issues and aid residents in distress

Provided electrical, appliance, and plumbing repair work as needed

Prepared and reset rooms for new residents, including deep cleaning, painting, and radiator repairs

Kept close inventory of cleaning supplies and solvents, reporting to supervision in advance

Kingside Restaurant at the Viceroy Hotel, New York, NY

Assistant Lead Cook 10/2013 - 01/2014

Created menus according to the specific tastes of restaurant and hotel staff for up to 120 diners per seating or event

Prepped food items a day prior when needed, making specialty sauces from scratch

Labeled items before placing them in storage, practicing FIFO safety procedures

Cooked foods in large quantities for conventions and events following all health and safety food practices - NYC Food Protection certified

Kept workstation fully sanitized regularly, recorded food temps held accordingly

Tommy Bahamas, New York, NY

Line Cook/Fry Cook 02/2013 - 10/2013

Cooked short orders in high paced kitchen after carefully confirming called out orders from servers and management

Stocked up/set up fryer station and broke down at end of shift

Prepped, sliced, fruits and vegetables following recipe requirements

Practiced FIFO when stocking labeled food items and documented food temperatures

Maintained a clean and sanitized station duration of shift

Applebee’s, New York, NY

Line Cook/Fry Cook 11/2012 - 02/2013

Trained new hires at appetizer station/ fry station at competitive pace; stepped in as lead supervisor when needed

Read kiosk for new orders; prepared meals to customer requests in an accurate and timely manner

Worked at every station as needed, including desserts, fryer, grill and sauté

Recorded food temps held regularly and stocked shelves with labeled food items practicing FIFO

EDUCATION/CERTIFICATIONS:

The HOPE Program, Brooklyn, NY

Career Enhancement Training (Remote) 03/2022 - Present

Courses in: customer service skills and principles, conflict resolution, problem solving, written and interpersonal communications, financial planning, public speaking, time management, team work principles, and project-based learning

Computer literacy: Google Workspace, Google Docs, email and Internet, Remote Learning

Training in: OSHA 10 General Industry/NYS Home Health Aide certifications

Arts Institute of Charlotte, Charlotte, NC

Food Handlers Certification 2013

Culinary Arts Certificate 2012

Food Safety Protection 2012

New York City Department of Health & Mental Hygiene, Manhattan, NY 2022

Food Handler’s Protection Certification

Bamberg-Earnhardt High School, Bamberg County, SC

High School Equivalency Diploma Earned 1990

Contact this candidate