Kadejia May

ad22ac@r.postjobfree.com

803-***-****

Receptive, approachable sales associate with years of experience providing customers with outstanding customer service and courtesy. Experienced with facilitating transactions and assisting with purchases, along with merchandising products in a way that maximizes conversions.

WORK EXPERIENCE

Wendy's

Crew Member - Columbia, SC June 2018 to February 2019

Greeted customers entering establishments.

Handled cash and credit transactions with customers.

Issued receipts, refunds, credits, or change due to customers.

Answered customers' questions, and provide information on procedures or policies.

Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Teleperformance

Customer Service Rep - Columbia, SC February 2018 to June 2018

Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of

malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

Tested repaired, newly installed, or updated equipment to ensure that it functions properly and

conforms to specifications, using test equipment and observation.

Climbed poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable

vaults to install, maintain, or inspect equipment.

Assembled and install communication equipment such as data and telephone communication lines,

wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.

Sodexo

Food Server - Columbia, SC March 2017 to July 2017

Served food, beverages, or desserts to customers in such settings as take-out counters of restaurants or

lunchrooms, business or industrial establishments, hotel rooms, and cars.

Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.

Cooked food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard

formulas or following directions.

Performed cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and

facilities sanitary.

Handled cash, credit or check transactions with customers.

Ideal Supermarket

Cashier/Customer Service - Jamaica, NY October 2016 to December 2016

Described merchandise and explain use, operation, and care of merchandise to customers.

Recommend, selected and helped locate merchandise based on customer needs and desires.

Handled cash, credit or check transactions with customers.

Answered questions regarding the store and its merchandise.

Assisted in returns and processed refunds as needed.

Resolved customer complaints, guide them and provide relevant information.

DirecTv

Sales Agent/Customer Service- Jacksonville, NC January 2016 to May 2016

Took calls and listened to customers’ orders and needs.

Assembled sale packages that fit the customers’ needs.

Assisted with problems on customer accounts and billing inquires.

Deliver world class customer service by communicating with energy and personal confidence.

Resolved customer complaints, guide them and provide relevant information

Home Care Network

Home Health Care Aide - Windsor, NC July 2015 to October 2015

Administered bedside or personal care, such as ambulation or personal hygiene assistance.

Prepared and maintained records of client progress and services performed, reporting changes in client

condition to manager or supervisor.

Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of

registered nurses or physiotherapists.

Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs

and plan for continuing services.

Cared for individuals or families during periods of incapacitation, family disruption, or convalescence,

providing companionship, personal care, or help in adjusting to new lifestyles.

Amazon Packer/Picker

Packer/Picker - Lexington, SC October 2014 to February 2015

Assorted items and scanned them into inventory.

Packed items and built boxes for them and sent edown the line.

Filled out forms and papers to record measurement, weight, and product count.

Removed completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.

EDUCATION

Certificate

Ronaoke Chawon Community College - Ahoskie, NC 2015

Diploma

Eau Claire High School - Columbia, SC May 2014

Skills

Customer Service

Excel

Inventory

Customer Service

Excel

Inventory

Packaging

Retail Sales

Patient Care & Safety

Vital Signs & Patient Monitoring

Medication Administration

Privacy / HIPAA Regulation

Patient Advocacy and Support

Packaging

Data Entry

Warehouse

Certifications/Licenses

Certified Nursing Assistant (CNA)

Drivers License

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