Post Job Free

Resume

Sign in

Customer Service Financial Services

Location:
Nairobi, Nairobi County, Kenya
Posted:
January 25, 2024

Contact this candidate

Resume:

Jared Omariba Opore

.p

Resume

Financial Officer with over 13+ years of experience of providing excellent customer service, handling customer transactions, critically analyzing, referring credit products and balancing cash drawers. Seeking to perform the any Financial position in a corporation where I can utilize my knowledge of banking products and procedures.

OBJECTIVE

ad228l@r.postjobfree.com

079*******

p.o.box 444**-*****

Nairobi Kenya

EXPERIENCE

SKILLS

Banking Associate 2020 - Present

The Platinum Financial Services Group

Provided a full range of banking services to individual customers, emphasizing personal financial counseling and customer service.

Educated customers on options for managing financial transactions by leveraging technology, tools and resources.

Recommended bank products and services when it was deem appropriate.

Made transactions for customers; made change-deposits-withdrawals Telecommunication sales of bank products and investment opportunities Reviewing and adhering to branch audit checklist

Performed all teller transactions, Fill, Audit, and maintain Branch ATM; Vault teller when were needed.

Referred products and services to customers Processed customer's financial transactions and specialized tasks Performed clerical functions

Excellent Mental Math

Ledger Balancing

Cash Handling

Data Entry Skills Problem Solving

Adaptability

Collaboration

Leadership

EDUCATION

DIPLOMA IN BANKING AND FINANCE

St. Paul’s University, Limuru, Kenya 2010

DIPLOMA IN COMPUTER SCIENCE.

Global Institute Of Management, Kenya 1995

BANK TELLER II

Mwalimu Saving and Credit Bank / September 2016- December 2019

Processed standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.

Balanced Automated Teller machines, Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) often totaling more than Ksh 20M.

Processed 25+ customer transactions per hour with extreme attention to detail.

Sold and redeemed Kenyan Savings Bonds applications to the Central Bank as needed.

Responded to customer account inquiries totaling 130+ weekly accounts.

KENYA CERTIFICATE OF SECONDARY EDUCATION ( KCSE) 1991

Riondong’a Mixed High School Kenya

KENYA CERTIFICATE OF PRIMARY EDUCATION ( KCPE) 1985

Nyamiobo Primary School Kenya

AWARDS

EMPLOYEE OF THE MONTH

Mwalimu Sacco Ltd

October 2017

EXPERT SKILLS :

Banking: skills: Cashier Account management (bank), Bank management Bond trading

Bonds (securities) Bookkeeping Budgeting, financial Cash management Cash management

(Company), Central banking, Cheque transactions (payment), Clearing Commodities

Trading Corporate banking, Corporate credit, Credit auditing, Derivatives, Design Thinking, Due diligence, Financial analysis, Financial controlling, Financial reporting,Foreign exchange (payments)

Computer Skills. :

System Design, Digital Design, RF Design, Digital signal processing.

Operating System: MSDOS, Microsoft Windows, Windows NT.

Design: PSPICE, MATLAB, and MATHEMATICA

Programming Language: FORTRAN, PASCAL, C++ General: Microsoft Word, Microsoft Excel

and Visio Technical

REFEREES: available upon request

BANK TELLER I

Barclays Bank, Kisii / June 2013 – August 2016

Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.

Adhered to strict safe deposit box operations and guidelines.

Assisted the supervisor with audits and daily balancing of the vault which exceeded Ksh 10M

Organized 200+ customer transaction receipts on a daily basis so that they could be properly filed in a timely manner.

Assumed a leadership role in the absence of the supervisor and maintained bank’s normal operations and procedures.



Contact this candidate