Data Entry Virtual Assistant
Resume:
Virtual assistant/ chat support VA
DIANA NEKESA WAKWOMA
A professional Virtual assistant with over 5 years of working in different administrative positions as a front office manager, receptionist, cashier, receptionist and data entry officer. I am a writer with over 9 years of academic writing, project writing, data collection and data entry. CONTACT
001000, Thika, Kenya
Thika Garissa Highway
SKILLS
Marketing Specialist
winmedia.io Dubai
Responsibilities
EXPERIENCE
05/2023-up to date
Chat support skills
Great communication
skills
Social media
management
Proficiency in google
documents
Appointment setting
skills
Database management
skills
Contacting potential customers
Interacting with clients through Dms on Instagram, LinkedIn, TikTok
Setting up appointments through Dms
Managing databases
Reporting
Appointment setter
Scalling with sales
01/2023 up to 05/2023
Responsibilities
Contacting leads
Engaging prospects
Appointment scheduling
Database management
Reporting
Product knowledge
Continuous learning
***********@*****.***
*********@*****.***
INTERESTS & HOBBIES
Reading inspiration books
Cyber surfing
Outdoor activities
Writer
Word Agent
Responsibilities
Product review
Article writing
Lead Generator
01/2024 to 12/2022
Barclays bank
03/2012 to 01/2013
ACADEMIC AND PROFESSIONAL
AFFILIATIONS
Member Barclays ideas Club
SEO certified
REFERENCES
Winner Tchegyeu
Owner Winmedia -Dubai
******@***-*****.**
Barclays Bank
Hebron Mwangi
Branch Manager
Dr Soren Otieno
Managing Director Nairobi
Orthopedic
Plastic and Reconciliation Centre
Responsibilities
Provide the Bank with sales leads for its products by soliciting business from prospective retail customers
Attend or make presentations to corporate on various retail consumer products
Provide customers with advice on how to complete application forms for all the Bank's products, including opening accounts and loan products
Inform customers of the set requirements, security documentation, processes and procedures that pertain to loan applications.
Ensure that completed application forms with supporting documents are delivered/sent to specified Bank branches/loan centers for onward forwarding to the Bank's credit department for credit assessment
Send completed application forms to the Bank's loan centre on a daily basis.
Explain fully to customers the terms and conditions of the bank's products.
Front office operator
Nairobi Orthopedic Center
04/2010 to 12/2011
Responsibilities
Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Charles Gacigua
Manager Silver bird Cinemas
Nairobi
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Ensures availability of treatment information by filing and retrieving patient records.
Cashier
Silver Bird Cinemas/ Bookstore
Responsibilities
Ticketing
3/2009 to 04/2010
Cashiering at the book store
Data entry
Doing daily stock takes
Receiving stocks at the book store
Data entry officer
Raki coffee Ltd
Responsibilities
Data entry
Reviewing data
01/2008 to 04/2008
Receptionist
Sudan Organization for Rehabilitation and Development. (SORD) 12/2007 to 12/2008
Responsibilities
Front Office Operations
Maintaining office petty cash.
EDUCATION BACKGROUND
Kenya Institute of Management
Diploma in purchasing and supplies section II
04/2019-09/2019
Kenya Institute of Management
Certificate in Business Management
01/2007- 06/2007
Contact this candidate