Customer Service Public Safety
Resume:
Manuel Silveira
SANTA ROSA, CA 95403
ad223w@r.postjobfree.com
Accomplished and energetic bartender with a solid history of achievement in customer service. Motivated leader with strong orginizational and prioritization abilities. Areas of expertise include knowledgable in the area of work. Hard worker and team player, always doing what I can to go above and beyond. Out going personality, good listener, and fast learner.
Skills
● Social Perceptiveness
● Critical Thinking
● Monitoring
● Customer and Personal Service
● Coordination
● Bilingual
● Judgement and Decision Making
● Leadership
● Public Safety and Security
● Mathematics
● Administration and Managment
● Active listening
Experience
March 2019 - April 2022
The Girl and the Fig. Santa Rosa - Head Bartender
● Create drinks for bar & resteraunt
● Managing Bar
● Check identification of customers to verify age requirements for the purchase of alcohol.
● Clean glasses, utensils, and bar equipment.
● Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins and straws.
● Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
● Supervise the work of the bar staff and other bartenders.
● Serve snacks or food items to customers seated at the bar.
● Slice and pit fruit for garnishing drinks.
● Plan bar menus.
● Sample new drinks to be approved by the restaurant. 2
July 2017 -September 2017
Fountain Grove Golf & Athletic Club, Santa Rosa, CA - Bartender
● Collect money for drinks served
● Clean Glasses, Utensils, and Bar Equipment.
● Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
● Serve wine, and bottled or draft beer.
● Clean bars, work areas, and tables.
● Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
● Plan, organize, and control the operations of a cocktail lounge or bar.
● Supervise the wok of bar staff and other bartenders. July 2014 - March 2020
Sea Thai Bistro, Santa Rosa, CA - Bartender
● Check identification of customers to verify age requirements for the purchase of alcohol.
● Clean glasses, utensils, and bar equipment.
● Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins and straws.
● Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
● Supervise the work of the bar staff and other bartenders.
● Serve snacks or food items to customers seated at the bar.
● Slice and pit fruit for garnishing drinks.
● Plan bar menus.
Education
2001
Ridgeway Highschool, Santa Rosa, CA - GED
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