Rashida

Imran

Assistant Secretarial

Contact

Address

Islamabad, IS, 44000

Phone

+923*********

E-mail

ad2234@r.postjobfree.com

Skills

Self-Motivated

Good Telephone Etiquette

Active Listening

Dependable and

Responsible

Multitasking Abilities

Attention to Detail

Teamwork and

Collaboration

Flexible and Adaptable

Interpersonal

Communication

Languages

English, Urdu & Punjabi

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Driven and resourceful administrative professional with 17 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

2010-01 -

Current

Assistant Secretarial

Kestrel Trading, Islamabad

• Received and sorted incoming mail and

packages to record, dispatch, or distribute to

correct recipient.

• Welcomed office visitors and alerted staff to

arrivals of scheduled appointments.

• Recorded meeting minutes to provide historical

account of actions, measure progress against

strategic plan and drive accountability.

• Monitored office calendars to plan meetings,

activities, and travel to maximize productivity.

• Scheduled office equipment repair and

maintenance to extend equipment lifespan and

prevent unplanned downtime.

• Executed record filing system to improve

document organization and management.

• Handled daily scheduling tasks and provided

administrative support for entire department.

• Scheduled appointments and conducted follow-

up calls to clients.

• Provided clerical support to company employees

by copying, faxing, and filing documents.

• Answered multi-line phone system and

enthusiastically greeted callers.

• Maintained office supplies inventory by checking stock and ordering new supplies.

• Drafted agendas, recorded minutes and

generated documents to facilitate meetings.

• Booked airfare, hotel, and ground transportation to coordinate office travel.

• Screened visitors and issued badges to maintain

safety and security.

• Maintained daily report documents, memos and

invoices.

2007-01 -

2009-12

Resource Assistant

Kestral Trading, Islamabad

• Delivered friendly assistance with new hires

throughout interviewing and hiring process.

• Screened applicant resumes and coordinated

both phone and in-person interviews.

• Organized new employee orientation schedules

for new hires.

• Filed paperwork, sorted, and delivered mail and

maintained office organization.

• Coordinated itineraries and scheduled

appointments for human resources staff.

• Administered compensation, benefits, and

performance management systems at direction

of supervisor.

• Answered and redirected incoming phone calls

for office.

2005-09 -

2006-12

Front Desk Receptionist

Kestral Trading, Islamabad

• Greeted incoming visitors and customers

professionally and provided friendly,

knowledgeable assistance.

• Maintained confidentiality of information

regarding clients and company.

• Answered central telephone system and directed

calls accordingly.

• Confirmed appointments, communicated with

clients, and updated client records.

• Provided clerical support to company employees

by copying, faxing, and filing documents.

• Kept reception area clean and neat to give

visitors positive first impression.

• Responded to inquiries from callers seeking

information.

• Answered phone promptly and directed

incoming calls to correct offices.

• Maintained visitor log for entering and leaving

facility for security purposes.

• Monitored and screened visitors to verify

accessibility to inter-office personnel.

• Organized, maintained and updated information

in computer databases.

• Handled incoming and outgoing package

deliveries, working with vendors to complete

special requests and track missing packages.

• Scheduled office meetings and client

appointments for staff teams.

• Operated multi-line telephone system to answer

and direct high volume of calls.

• Sorted, received, and distributed mail

correspondence between departments and

personnel.

• Welcomed customers with friendly greeting,

answered general questions, gathered nature of

visit and directed to specific offices.

• Routed incoming mail and messages to relevant

personnel without delay.

• Assisted internal staff with clerical and

administrative needs to maximize efficiency and

team productivity.

• Maintained files and records by implementing

effective filing systems that boosted efficiency

and organization

• Resolved customer issues quickly and notified

supervisor immediately when problems escalated

• Answered multi-line phone system to respond to

inquiries and transfer calls to correct departments and personnel

• Answered multi-line phone system and

transferred callers to appropriate department or

staff member

• Greeted guests at front desk and engaged in

pleasant conversations while managing check-in

process

• Completed all tasks in compliance with company

policies and procedures

• Sorted and delivered mail and packages upon

arrival to correct staff members and departments

• Scheduled office meetings and client

appointments for staff teams

Education

2000-08 -

2002-08

Bachelor of Arts: Political Science

Punjab University Pakistan - Lahore, PB

.

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