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Customer Care Quality Assurance

Location:
Kamloops, BC, Canada
Posted:
January 25, 2024

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Resume:

Personal Details

Gender: Female

Marital Status: Single

State of Origin: Imo State

L.G.A: Orlu Njaba

Languages: English & Igbo

Professional Experience

My professional experience on customer care services, undertaking under a substantial and sustained period. My professional experience aims to provide a diverse range of experience as practicable.

Being in the business and education sector has made me know the applicable methodology and strategy to use in any business or organization.

Training

Teaching Methodology and practice for effective

Business skills Training

Desktop computing skills

learning and development

Leadership Training

Records management

Quality assurance training

Security management in schools

Ability to work with autism children

Counselling, training for teachers’ development.

AZIKE SANDRA

Contact Details

Add: 12-865 Tranquille Road, Kamloops, British Columbia. Canada. V2C 3J3

Tel: +1-250-***-****

E-mail: ad222z@r.postjobfree.com

Career Objective

Organized and dedicated team leader. Making skills to manage staffs, and to optimize and improve growth in all areas, through the effective application of my skill and ability. Utilizing my skills while making a significant contribution to the success of the organization.

Employment History

2021 SEPTEMBER-2023 DECEMBER

Assistant Business Administrator

UCAN International School, Ajah, Lagos.

2020 JANUARY –MARCH 2021

Teacher – NYSC

Ekuku Agbor Grammar School/Emuebie

Knowledgefied Academy, Delta State.

SUPPORT CARE WITH AUTISM CHILDREN.

2018 –2020 Administrator/Teacher

MARFAY Primary & Secondary School

2010 JANUARY–2013 APRIL

Teacher

Great Achievers School, Festac Town, Lagos.

EDUCATION

2014-2018 (Bachelor’s degree)

Valley View University, Accra, Ghana.

2007 –2013 West African Examination Council

(W.A.E.C)

Foundation Upper Standard College.

1996 –2006 First School Leaving Certificate(F.S.L.C)

Caritas Bianchi Nursery & Primary School

. Skills

Evaluation skills

Professionalism

Active listener

Proficient in Ms. Office

Adaptable, coordinated and organized

Verbal communication

Effective team leader and goods interpersonal skills

Highly motivated

Time management

Ability to work and produce result without supervision

Interests

Reading, cooking

Keen reader and writer

Enjoy travelling and meeting new people.

Achievements

High productivity in business

Good customer relationship

Achieved a 98% customer satisfaction score consistently.

Resolved 90% of customer complaints within the first call.



Contact this candidate