Amanda Laurie

North East, MD *****

ad221d@r.postjobfree.com

+1-410-***-****

To obtain a position within a company that will allow me to fully utilize my dedicated personality, ability to multitask. and my willingness to learn, as well as possibly help others learn. I look forward to growing as an individual, as well as a team member. Authorized to work in the US for any employer

Work Experience

Guest Safety Officer

Hollywood Casino - Perryville, MD

August 2023 to Present

• Provide superior service to guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.

• Check IDs at the door to make sure patrons coming in are 21 years of aging older and the their ID is up to date and not expired

• Check inside of bags to make sure there is no alcoholic beverages or weapons of any kind

• Make sure there is no beverages of any kind of leaving the building Inventory Control Specialist

Radial - North East, PA

March 2022 to June 2022

• Monitored and maintained current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.

• Maintained database

• Performed physical count of inventory

• Reconciled actual stock count to computer-generated reports

• Processed and documents returns as required following established procedures.

• Performs routine clerical duties, including data entries

• guided, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.

• Performed miscellaneous job-related duties as assigned. Jewelry Specialist

Jared the Galleria of Jewelry - Christiana, DE

March 2019 to March 2020

• Listens attentively to a customer's needs and give explicit explanation to satisfy such a customer, Match the perfect piece to the their personality.

• Clienteling to establish long-term relationships with key customers based on data about their preferences, behaviors and purchases. Also to inform about the Sales coming up that week/month.

• Help find the perfect piece of jewelry

• Providing relevant information about the jewelry, including stones,cuts, and setting types

• Explaining all of the different warranties

• Opening Credit and or leasing applications

• offering to clean their jewelry for free, or clean it during the 6 month check up

• Explaining all the things wrong with the piece if there if anything, but make the person feel better knowing we can fix it.

• Explaining how all work done in shop is warrantied for 6 months helped people feel more comfortable with the work being done to their special pieces

• Suggesting repairs and filing out repair tickets for the design and service center

• Cashier duties

• Helps with daily display of items that are available for sale in store Lead Cashier / Front End Customer Service Associate Home Depot - Glasgow, DE

July 2013 to October 2016

• Performed excellent first contact customer service issues promptly and professionally.

• Arrived early to perform pre operational duties, which included,but not limited too opening tills, printing schedules, ensuring all my employees where fit for duty

• Closed store with upper management

• Made sure all closing duties where completed such as, all tills were taken out and counted in the back, and all returns were put away at the end of shift.

• made sure all cashier's cleaned up their area,and front end of store was presentable for the opening shift.

• Approve discounts over $50 or more

• Coordinating brakes schedule to ensure that we never fell short of cashier at any given time.

• Held responsible for handling cash

• Performed various administrative duties

• Handled high volume of in and outbound calls and transferred call accordingly

• Supported management team

• Managed the training and career development of new employees online with corporate goals and objectives

• Preformed monthly scanning tests for the cashier's to make sure they where scanning everything on cart to help loss prevention

• Received and entered online orders

• Worked as a team member and was always willing to lend a helping hand at any given time. Medical Assistant

Woman's Medical Care - Elkton, MD

May 2008 to October 2011

• Checked patient vitals • Updated medical charts • Converted paper charts to computerized charting system • Educated, and assisted office staff on using new computer software • Prepped patients for clinical procedures • Assisted doctors during in-office surgical procedures • Answered phones, transferred calls accordingly along with Scheduled and confirmed patient appointments • Performed Non-Stress- Tests on patients.

• Analyzed all irregular test results • Strong attention to detail in charting, monitoring vital signs and ensuring continuum of care • Other duties as assigned (i.e. cleaned patient rooms, sterilized medical instruments for doctors' use during procedures).

Education

Associate in Medical Assistant

Cecil Community College - North East, MD

September 2004 to October 2006

High school diploma or GED

North East High School - North East, MD

September 2000 to August 2004

Skills

• Microsoft Office (10+ years)

• Google Docs (3 years)

• Medical Terminology (6 years)

• Customer Service Skills (10+ years)

• Medical Records (4 years)

• Medical Billing (1 year)

• Medical Coding (1 year)

• Training (6 years)

• Microsoft excel (10+ years)

• Microsoft word (10+ years)

• Data Entry (10+ years)

• Patient Care (3 years)

• Medical Records (3 years)

• Scheduling (3 years)

• Filing (4 years)

• Typing (10+ years)

• Customer Relationship Management (10+ years)

• Management Experience

• Sales Experience

• Customer Service

• Vital Signs

• Order Entry

• Experience Administering Injections

• Medical Office Experience

• Negotiation

• CPT Coding

• Clerical Experience

• Triage

• Insurance Verification

• ICD-9

• ICD Coding

• HIPAA

• Anatomy Knowledge

• Time Management

• Office Experience

• Data collection

• EMR Systems

• Medical Scheduling

• ICD-10

• Medical Receptionist

• Laboratory Experience

• Phone Etiquette

• Sales

• Microsoft Outlook

• Documentation review

• Office manager experience

• Computer skills

• ERP systems

• Cash application

• Organizational skills

• Leadership (2 years)

Certifications and Licenses

Medical Assistant

September 2004 to November 2006

AED Certification

CPR Certification

CCMA Certification

BLS Certification

Food Handler Certification

Groups

Vice President of the Action Club (PTA) at North East High School September 2022 to Present

Contact this candidate