Scott Huggins

ad220v@r.postjobfree.com 505-***-****

Fairfax, VA 22033 LinkedIn in/scotthugginsnz

Strategic Operations Leader Change Management Innovator

A transformational leader with 14 years of diverse global industry experience devising and driving strategic sourcing roadmaps, managing multimillion-dollar supply chain operations, optimizing procurement functions, and unlocking potential business growth.

Proven track record of evolving supply chain practices and delivering impactful organizational agile solutions across the end-to-end value chain to expand market share and create lasting client relationships. Extensive background in leveraging lean Six Sigma approaches to continuous improvement, integrating business operations with ERP systems, orchestrating product shipment workflows, mitigating risks, and addressing capacity constraints. Excelling at leading the 360-degree planning, implementation, and modification of category management processes with strong capability in formulating and executing operational strategies that maximize supplier and financial performance. Establishing trust and fostering positive relationships with vendors, suppliers, stakeholders, and customers while negotiating pricing terms and commercial contracts. Instrumental in building, coaching, and directing cross-functional teams to discover and interpret end-user needs into enhanced deliverables.

Areas of Expertise

Supply Chain & Procurement Sourcing

Stakeholder Negotiation Engagement

Process & Operational Excellence

Material Requirements Planning

Supplier & Vendor Management

Global Team Building & Leadership

Client Relationship Management

Project & Program Delivery

Performance Improvement

B2B & B2C Sales Management

Change Management & Strategy

Agile Product System Deployment

Logistics & Transportation Management

Salesforce, CRM, MS Office, SAP ERP

Project Planning & Communications

Signature Accomplishments

Boosted operational efficiency and productivity with a DIFOT increase from 85% to 97% through the implementation of innovative project management processes and new software integrations.

Conducted competitive price and total cost of ownership analysis with SLA management for yearly savings exceeding $1.5M.

Generated collective rationalization and utilization savings of $50M by spearheading multiple lean supply chain and sales transformation change projects with cross-functional team alignments.

Secured $1.2M in new business through targeted outbound strategies and marketing approaches to identify and engage potential clients, ensuring sustained business partnerships with an 87% renewal rate.

Led strategic manufacturing projects, resulting in a 17% reduction in supply lead times with lean order-to-delivery process improvements for a seamless journey from order placement to final delivery.

Delivered workstreams 12% under budget and exceeded key deliverable milestones with minimal strategic risk through PMO and change management methodology execution while establishing clear SOW and KPI assessments.

Career Experience

Global Head of Service Delivery Oritain Washington, DC, USA May 2022 – Nov 2023

Established, cultivated, and scaled a dynamic global team by fostering tailored training and opportunities for professional growth. Executed agile integration of new SaaS product offerings by closely monitoring client and industry trends, designing frameworks, and swiftly adapting strategies to increase market capability and awareness.

Increased quality service delivery and exceeded client expectations by leading a high-performing team of 14 global FTEs executing $32M in contract deliverables across textile, food, and pharmaceutical sectors.

Reduced average delivery times by 14% while optimizing costs through robust SLAs and KPI assessments. Securing existing and extended new partnerships with clients, external agencies, and suppliers.

Created new SOPs and ways-of-working standardization for improved project and client management to scale operations.

Sr. Buyer Red Bull Los Angeles, CA, USA Sep 2019 – Apr 2022

Increased product sales and achieved optimal vendor performance assessments by orchestrating end-to-end life cycle purchasing and deploying Trade Marketing strategies with meticulous management of every stage.

Enhanced ROIs and reduced market lead times by 28% with optimized category and asset management. Revamped design processes, BOMs, and Procure-to-Pay contract negotiations of $11M p.a local production budgets.

Spearheaded strategic expansion initiative by creating new product workflows and offerings with the placement of over 400 customized cross-merchandising permanent fixtures in prominent retail outlets, solidifying market share and competitive edge.

Pioneered the implementation of a new Vendor Management System portal, revolutionizing spending reports, RFP/RFQ/RFI management, contract negotiations, supplier diversity programs, and category analytics across a 2,800+ base.

Operations Program Manager (Contract) Red Bull Los Angeles, CA, USA Mar 2019 – Aug 2019

Launched the design and integration of a new central communications portal with training workshops. Established workflow ERP standards, increasing collaboration and roadmap development across the national portfolio of 375 accounts.

Modernized internal departmental lead times across the $86M p.a POS supply chain process, executing forecast analysis and devising strategic initiatives that streamlined operational utilization and cost-effectiveness.

Sr. Account Manager Cambridge House International Vancouver, BC, Canada Oct 2016 – Feb 2019

External business development driving mutual growth and success by leveraging investment relationships and venture capital funding across North America, Australia, and Europe. Implemented new Salesforce CRM systems to track key metrics and sales pipelines.

Generated a robust portfolio of 200+ international public/private companies by forging impactful collaborations with C-Suite executives.

Increased operational productivity through standardized event planning processes and maximizing revenue with new product initiatives.

Training and development of account executives on best-in-class client relationship building and category management negotiation.

Sr. Strategy Consultant - Supply Chain and Procurement Charles Marcus Consulting Group Global Jun 2013 – Sep 2016

Executed management consultancy global assignments and acted as SME advisor with notable client deliverables, including:

Wellington Water New Zealand

Engineered sophisticated modeling to dissect the USD$118M p.a utility construction procurement and asset management operations. Optimized future growth by evaluating the current state and strategically realigning projects and suppliers in/outsourcing allocations.

Ministry of Business, Innovation and Employment New Zealand

Enhanced seamless procurement activities and cost-effectiveness of the USD$68M p.a New Zealand Government facility and utility construction management. Implementing transformative enhancements of RFx processes with internal and external stakeholders.

GlaxoSmithKline United Kingdom and Switzerland

Reduced operating costs by USD$34M through leveraging product utilizations and supplier negotiations. Further improved procurement contract management following the JV with Novartis with targeted framework applications.

Ensured the prompt realization of savings within an 18-month timeframe by formulating strategic communication and project tracking methodologies, demonstrating strong leadership to expedite project delivery.

Overhauled the USD$3.3B procurement contract database, achieving a 38% decrease in process input from a reduction in unnecessary complexities and streamlined operational sales roadmap alignment.

Accelerated strategic negotiations and empowered team ownership by standardizing operating procedures, SAP deployment, and training sessions across the 325-employee global procurement department.

CJC IT United Kingdom

Designed and executed agile vendor management development and strategic sourcing for financial clientele. Tailored solutions to meet unique needs with a 22% reduction in infrastructure and IT software operating costs while mitigating internal enterprise risks.

Global Sales and Operations Strategist Fonterra New Zealand Jan 2010 – May 2013

Company Progression: Sr. Global Sales Analyst (9 Months), Global Commercial Analyst (9 Months), Production Project Manager

(7 Months Secondment), Supply Chain Analyst (1 Year 7 Months Graduate Management Program).

Education and Certifications

Bachelor of Commerce and Management Double Major in Supply Chain Management and Marketing

Lincoln University, New Zealand, 2009 Accreditation to Charted Institute of Purchasing and Supply (CIPS)

Certification Project Management Professional (PMP), Expected 2024

Certification Certified ScrumMaster (CSM), Expected 2024

Certification Lean Six Sigma Yellow Belt, 2022

Course Negotiation Foundations, 2021

Technical Proficiencies

Advanced user of SAP, BI, Salesforce, JIRA, Trello, Confluence, Excel, Oracle, Tableau, SharePoint, Microsoft Office & Project software.

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