Niall Seletzky ad220m@r.postjobfree.com +44-744-*******

http://uk.linkedin.com/in/njseletzky

Professional Profile

Throughout my career I’ve enjoyed working in and leading teams in NOC and project environments.

Extensive experience in data centre and NOC support and implementation with Cisco focus.

Technical project management experience, primarily ITIL environments.

CCNA Cisco ID: CSCO10336292

BCS member: 09576223

Prince 2 qualified

Experience

NOC Managed Services Engineer – CAE March 2023 – July 2023

Cisco Meraki SDWAN support – working with company specialists and Cisco TAC to solve complex issues for a limited set of high value clients.

Strategic Support – GTT Sept. 2020 – January 2023

24x7 NOC supporting multiple priority clients, with specialist support for TfL CCTV and traffic systems.

Supporting a variety of Cisco and Juniper routers from customer edge to core.

Troubleshooting Fortinet SDWAN, VRF BGP core and Cisco configurations.

Support Desk Analyst – Capita Smart DCC June 2019 – March 2020

Supporting customers in the implementation of the Smart Meter Implementation Program.

Contractor, 300mlc ltd. April 2003 - November 2015

Specializing in networks (Cisco) and infrastructure projects. Primarily ITIL environments.

NOC and secure datacenter project and support in Europe and the UK.

Clients included:

Johnson & Johnson

Technical PM for infrastructure migration, network and environmental, across Europe.

Matrix team planning, design and coordination in planning and managing real-time move / installs for 8 major pharma manufacturing facilities.

Mastercard

Requirements planning with customers for new additions to the network in Europe. Implementing designs for router, firewalls and WAN links configurations. Finalising hand off to support team.

US MEDCOM

Installing Cisco high end switching infrastructure across remote bases. Partnered with civilian and military experts.

NATO HQ

Technical PM for project to install new network security systems. Leading team in implementation of work packages and creating documentation, classified SOP and training for senior staff.

BT

SC/CTC cleared position planning and implementing a new support desk function in secure environment for UK police force including complex emergency response system.

AT&T

2nd line 24x7 support at global NOC supporting BGP / MPLS core to OSPF / EIGRP edge.

Citigroup

Project team planning for Cisco IOS upgrade / installation project for MEA region.

GKN

Project to build a new secure global network utilizing WAN links with IPSEC / GRE tunnelling. Liaising and driving between telco and GKN management.

GE (permanent) 2nd / 3rd line Network Support 1999 - 2003

24x7 European NOC (Amstelveen, NL) based support and project work for GE’s global multi-protocol network.

BGP / OSPF / EIGRP with Unix scripting, X.25, and ISDN. Promoted to 3rd line customer support representative, working on capacity planning directly with priority clients.

Education

Masters MSc Business Intelligence systems and data mining – DMU 2016 - 2018

Concepts and techniques of business intelligence systems and their application and development. Focus on SAS tools, SQL, statistics and AI. My thesis was on the use of neural networks in the analysis of medical imagery: history, theory and practice.

2:2 BSc Computer Science - Aberystwyth University 1994 - 1998

Studied for a 3-year Computer Science degree, focused on Java and ADA languages, Relational Databases and SQL, UNIX, and Robotics.

Cisco CCNA Ongoing

Cisco qualified for circa 20 years, including CCNP (now lapsed).

LCC University Hospitals Leicester 2017

NVQ customer service, health & safety level 1 and 2, conflict management and diversity.

Interests

I’m particularly interested in the fantastic advances we’re seeing now in the fields of AI and wrote my thesis on its use in the analysis of medical imagery.

I love to get outdoors in my spare time, spending a lot of time (and distance) country-side walking. I’m a member of the Ramblers association and enjoy participating in group walks and events.

I volunteer for Age UK in I.T. help drop-in workshops, where members of the public can come to get IT related assistance.

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