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Benefits Specialist Customer Service

Location:
Denver, CO
Posted:
January 25, 2024

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Resume:

Alec Rosenfeld, cpp, ccp

Aurora, CO ***** 720-***-**** ad2202@r.postjobfree.com

Benefits Specialist HR Payroll

Benefit Administration Payroll Processing HR Support

PROFILE

Collaborative, organized Benefits Specialist with expertise in all facets of benefit administration and H&W benefit packages, payroll processing and compensation plan research, development and implementation. Skilled at administering benefits and compensation plans using multiple technology platforms, coupled with strong knowledge of FMLA, ADA, EEO, FSLA, COBRA, HIPAA, ERISA, unemployment processing and 401K programs. Possesses a superb blend of product knowledge, business acumen and outstanding customer service skills necessary to help organizations achieve goals and objectives. Builds strong rapport with clients and colleagues across multiple departments using an honest, relatable approach, coupled with tact and diplomacy when dealing with sensitive information. Excels at managing competing priorities, and working within strict timelines, while also identifying and resolving problems quickly.

COMPETENCIES

•Benefit Plan Administration

•State/Federal Compliance

•Monthly Billing Processing

•Open Enrollment Administration

•Compensation Plans

•Payroll Analysis/Processing

•HRIS System/Reporting

•Multi-State Payroll Tax

•Employee Relations

•401 K Tracking and Maintenance

•Data Analysis/Benchmarking

•Financial Reporting

•New Hire Onboarding/I-9/W-4

•Personnel Files/UltiPro/Paycom

•MS Office/Oracle/PeopleSoft/ADP

ACCOMPLISHMENTS

Recognized in Madison’s “Who’s Who” in 2013

Earned Certified Payroll Professional (CPP) and Certified Compensation Professional (CCP) designations

Managed payroll for up to 5,000 employees across multiple states and budgets more than $2M

PROFESSIONAL EXPERIENCE

K&G SUPERSTORE

Assistant Manager (2007 to Present)

Manage store operations including: personnel file management, audit preparation, hiring, training and onboarding new hires (I-9 and W-4), scheduling and supervising floor staff, as well as running payroll reports and overseeing all employee relation issues.

IMPACT MEDICAL STAFFING

HR/Payroll/Benefits Administrator (2007 to 2011)

Managed all benefits enrollment and administration, processed payroll using Paycom and ensured all personnel and payroll files were maintain in adherence with State and Federal requirements.

Answered employee questions regarding benefits access and compliance, counseled employees on employee/dependent situations and prepared monthly premium invoices for approval and payment, ensuring positive internal communications across multiple teams.

Administered FMLA, unemployment compensation, COBRA, HIPAA, FMLA, ERISA and 401 K programs, while complying with all regulations and assisted with all new hire orientations and employee benefit packages.

Managed HRIS system, generated reports, tracked PTO time, administered Health and Welfare plans and processed employee enrollments and terminations.

CONTRACTOR: CH2MHILL/RIO TINTO MINERALS/DANA KEPNER COMPANY, INC/SOUTHERN WINE & SPIRITS/LARAMER GROUP/GORDON SIGN COMPANY

Benefits & Payroll Administrator/Accounting Specialist/Office Manager (2005 to 2007)

Researched multiple compensation plans, compiled data and participated in compensation surveys.

Managed all benefit administration and invoicing, as well as, COBRA, FMLA and PTO balances.

Administered compensation plans, including monthly commission plans, merit and performance appraisal processes.

Processed monthly billings from insurance providers, reviewed bills for accuracy and resolved discrepancies with carriers, payroll and employees.

Produced and maintained multi-state certified payrolls by converting bi-weekly to weekly, using Excel and Oracle 11i.

Processed and input payroll for 700 employees across 43 states using ADP PCPW, while also reporting on AP/AR.

Completed journal entries, financials, general ledger maintenance and labor analysis reports.

DUKE ENERGY

Senior Benefits Administrator (1997-2004)

Led all new hire orientations and benefit enrollment periods.

Enrolled employees with carriers, processed life status changes and leaves of absence.

Responded in helpful, courteous manner to all employees regarding benefit inquiries, plan provisions, enrollments, status changes and documented all leave time.

Coordinated return-to-work processes, as well as payroll and disability pay processing.

Maintained compliance with all state and federal employment laws and regulations: FMLA, ADA, EEP and FLSA and maintained accurate benefit records regarding premiums and coverage.

Served in multiple capacities including: Payroll Lead/Compensation/Benefits and HR.

Processed multistate payroll for 5000 employees and analysis using ADP PCPW.

Managed pensions for entire company, including analysis and insight.

Developed policy and procedure guidelines for Payroll and HR departments, including applicant tracking and new hire orientations.

EDUCATION

LaSalle University, Chicago, IL • Master of Business Administration

Metropolitan State University of Denver, Denver, CO Bachelor of Art - Education



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