Xiaochun Zhang

** ***** ** ********** ** Logistics, Import-Export or related activities

Fairfax, VA 22032

ad2201@r.postjobfree.com

+1-571-***-****

• Excellent understanding of supply chain processes and good knowledge of relevant software and ERP/EDI systems.

• Strong work ethic and good problem-solving skills.

• Attention to detail.

• Capable of working under tight time constraints in a high-volume environment with multiple priorities.

• Ability to work independently with minimum supervision and high pressure.

• Highly responsible and chariness. Have a strong mind to make everything possible by using either internal or external resources.

• Have positive working attitude, highly motivated and self-discipline.

• Have team-work spirit.

Authorized to work in the US for any employer

Work Experience

Logistics Coordinator

Charles Products Inc - Rockville, MD

July 2021 to Present

• Coordinate with internal (sales/import purchasing/domestic purchasing/AR/AP/warehouse) and external

(customer/freight forwarder/3PL warehouse/carrier) arranging the shipment and have consistently provided professional, respectful, and clear communication to others, and actively listen to and comprehend what order have to say. Clearly share the ideas and opinions with the team and provide new ideas for bettering the logistics services.

• Work closely with the freight forwarder to confirm the import booking, prepare the customs clearance documents, manifests and ensure all imported shipments can be cleared/arrived on schedule.

• Coordinate with the freight forwarder and the 3PL warehouse during the transfer of merchandise, including ERP/EDI systems, inbounds, outbounds and other aspects, and improve the processes that make the supply chain more efficient and organized.

• Strictly follow the customer’s instructions/requirements and arrange the delivery with the 3PL warehouse. Ensure 3PL warehouse processes meet legal requirements and standards (SLA) and proper movement of outbound shipments.

• Analyze/quote various carriers to ensure the company is receiving the best cost-effective deals/rate.

• Make special shipping arrangements as necessary. Track and fix shipping errors. Investigate causes of the customer/sales complaints and recommend solutions to correct issues and meet the customer’s demands.

• Strive to provide the customer/sales with timely and accurate shipping/tracking information when the merchandise arrives at the freight forwarder warehouse, 3PL warehouse and the customer’s location/ warehouse.

• Work with 3PL warehouse in order to facilitate and oversee cycle counts and physical inventories. Provide real-time view of all inventories on hand to all departments.

• Predict monthly revenue for management.

• Confirm whether the bills/invoices/fees charged by the freight forwarder, 3PL warehouse, and carrier are correct.

• Prepare invoices and freight claims.

• Report any potential risk/issue to VP Supply Chain and coordinate with all departments for any project as necessary.

Shipping Manager

Kizida Textile Co., Ltd. - Beijing, China

March 2018 to June 2019

• Coordinate with forwarder, customer's import logistics and merchandiser for booking and pre-shipments follow up.

• Follow up shipment with forwarder to ensure all shipments can be shipped on schedule.

• Prepare all export shipping documents for customs clearance.

• Interface with customers and provide all standard logistics supporting service.

• Remind merchandiser to update system information accuracy in time.

• Responsible for logistics service monthly data cutoff time.

• Report any potential risk/issue to general manager. Logistics Supervisor

TMS Fashion (H.K.) Ltd. Beijing Rep. Office - Beijing, China April 2015 to October 2017

• Coordinate with vendor, forwarder, customer's import logistics and merchandiser/trading division for booking and pre-shipments follow up.

• Provide oversight to ensure vendor comply with customer's SOP (standard operating procedure).

• Coordinate with global office and instruct/educate vendor how to prepare the shipping document and relevant shipment.

• Follow up shipment with vendor and forwarder to ensure all shipments can be shipped on schedule. Clarify with merchandiser, vendor or other party's requirement due to internal data error in system.

• Prepare all documentation for L/C & O/A negotiation.

• Interface with internal/external customers and provide all standard logistics supporting service. Remind merchandiser/trading division to update system information accuracy in time.

• Responsible for logistics service monthly data cutoff time.

• Report any potential risk/issue to related global manager.

• Coordinate with global manager for any project if needed. Senior Shipping Supervisor

Li & Fung Trading Service (Shanghai) Co., Ltd. Job - Shanghai, China October 2007 to August 2013

• Coordinate with vendor, forwarder, customer's import logistics and merchandiser/trading division for booking and pre-shipments follow up.

• Provide oversight to ensure vendor comply with customer's SOP (standard operating procedure). Vendor workshop support and provide E-invoice training support.

• Coordinate with global office and instruct/educate vendor how to prepare the shipping document and relevant shipment.

• Coach branch office how to check/audit shipping document and document submission timeframe. Follow up shipment with vendor and forwarder to ensure all shipments can be shipped on schedule.

• Check shipment status and inform branch office to chase shipping document once goods delivery.

• Clarify with merchandiser, vendor or other party's requirement with branch office due to internal data error in system.

• L/C issuance and amendments.

• Prepare all documentation for L/C, D/P, D/A negotiation.

• Check and process import bill from bank if vendor payment term under L/C and D/P.

• Verify E-payment if vendor payment term is under O/A.

• Interface with internal/external customers and provide all standard logistics supporting service. Remind merchandiser/trading division to update system information accuracy in time.

• Responsible for logistics service monthly data cutoff time.

• Report any potential risk/issue to related global manager or sourcing manager.

• Coordinate with global manager or sourcing manager for any project if needed. Shipping Manager

Century Miracle Apparel MFG. (Jordan) - Irbid, Jordan August 2003 to February 2007

• Supervise and manage the work for entire shipping department. Monitor and follow up delivery status for all shipments.

• To assist general manager with passing from US customs, C-TPAT and auditing every year.

• Handle export operation for air shipment, US, Canada, Europe and Asia line. Plan and book shipment with forwarder based on customer's requirements.

• Communicate and coordinate with Chamber of Industry, customs, clearance broker and trucking company to effectively manage and handle shipments.

• Work with forwarder on consolidation shipments to save freight costs.

• Legalize QIZ Certificate of Origin from Jordanian ministry.

• Manage export charges and work with accounting department to settle the payments to forwarders. Communicate with Hong Kong head office for daily affair. Education

Bachelor in Human Resource Management

Fudan University - Shanghai, China

March 2008 to January 2013

Junior College in International Economics and Trade Shanghai Second Industry University - Shanghai, China September 2000 to July 2002

Skills

• Freight Experience (10+ years)

• Logistics (10+ years)

• Shipping (10+ years)

• Native Mandarin (10+ years)

• Import and Export (10+ years)

• Chinese

• Shipping & Receiving (10+ years)

• English

• Supply Chain (10+ years)

• EDI

• ERP Systems

• Inventory management (10+ years)

• Pricing

• Auditing

Languages

• Mandarin - Expert

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