Logeswary Velu

Selangor Darul Ehsan, Malaysia.

Mobile: +601********

Email: ad21zn@r.postjobfree.com

PROFILE:

EDUCATION AND QUALIFICATIONS

University of Sunderland, Sunderland, UK 2010 – 2011

MSc Project Management (Distinction)

Research Thesis: Risk Management in IT Outsourcing Projects

Inti College Malaysia, Nilai, Malaysia 2003 – 2005

Bsc (Hons) Network Computing (2:2)

Inti College Malaysia, Nilai, Malaysia

Foundation in Information Technology (Pass) 2001 - 2002

Professional Certifications:

1)ITIL V3 Foundation ®

2)PRINCE2 Practitioner ®

3)Agile Scrum Master ®

4)Agile Prince2 Foundation – in progress

UNIVERSITY OF SUNDERLAND, UK

International Student Support Volunteer (Student Union) Oct 10 – July 11

Regular meetings with University staff

Event planning and organising for up to 150 students

Assisting new as well as existing students

Student Associate (Assist/working with teachers) June 2011 - July 2011

Seaham School of Technology, Burnhall Drive, Seaham,

County Durham SR7 0EN, UK

Student Representative Feb 2010 – July 2011

Faculty of Applied Science, University of Sunderland

Common Purpose Frontrunner (UK) 18th – 21st July 2011

Training for Leadership skills under University of Sunderland

EMPLOYMENT

Total Working Experience: 15 years

Project Management & Portfolio: 11.5 Years

IT Infrastructure / Network: 3 Years 5 Months

Employer: Access World Malaysia Sdn Bhd May 2023 – Dec 2023

Position: Senior Global IT Project Specialist (PMO)

Related Skills : Stakeholders and Customer engagement Established Project Delivery Framework Established and execute project governance Ensure organization alignment regarding scope, objective and timeline of projects Created Project Plan in Ms-Project Developped Project Delivery Processes, Project Delivery Templates and RFP Facilitate collaboration, communications and decision making Coordinate Meeting with higher management and write minutes of meeting for numerous meetings Provide Project Management reporting Participate in project roll-outs

Sector : Logistic and Supply Chain

Few examples of the Projects I involved with:

Durban Networking for New Admin Office Building for WH7

Korea Office Move

ServiceNow ITSM Implementation

Global asset discovery

Fortinet Enterprise Purchase Agreement

Employer: Huntsman Global Business Services Sdn Bhd Jan 2022 – Jan 2023

Position: IT Project Specialist ll (IT PMO) Portfolio & Compliance management (Laid-off due to business (Global IT) outsourced to Accenture)

Related Skills : Data Analytics Planview administration Portfolio Management Loaded Portfolio Reports Created Capex, Opex Forecast vs Actuals Coordinate Project end-to-end Performed Resources Planning Created New demand intake Managed Change Request Managed Project information, Financial, schedule, milestone progress, completion %, critical issues & risks Managed Cross-functional team and Projects Done process documentation Prepared Project status report & analyses for higher management Assist with Process Improvement Performed Sharepoint maintainance Communicate with Client & Stakeholders Project management methodologies Ms Outlook.

Sector : Chemical / Petroleum

Few examples of the Projects I involved with:

HPS Network Device Renewal

AD cleanup project

Annual Software Compliance

Setup 3rd Party Warehouse as replacement of Logwin

SCCM Server OS Upgrade

Network Architecture Update

Employer : AT&T Worldwide Network Services Sdn Bhd May 2012 – Dec 2021

Position : PMO Manager cum Project Coordinator ( PMO)

Related Skills: Project Implementation Service Delivery PMO Process Programme Management Reporting to top management End-to-End Project Coordination Resource Planning Maintain relationships with stakeholders Budget Management Own ServiceNow administraion Global Provisioning Tools AOTS tool Performed Sharepoint Administration Time-Writing tool Implement Change Managed Stakeholders and Clients Managed Cross-functional team and projects Project status report Created Monthly CSL report and Escalation Assist with Process Improvement Review Project Proposal Performed QA Coach / Trained team members SDLC Lifecycle & process Agile & Waterfall methodology.

Sector : Telecommunication

Projects & Experience:

I have experience in handling IT Infrastructure Projects for our Client (Shell Global IT) which provides services such as WAN/WAN Acceleration, DNS, DHCP, IP management, UCC/Lync, DNS,DHCP,IP management, Secure Access (Firewall / Proxy), IP Telephony, Fixed Voice, Retails and etc.

I involved in coordinating these projects end to end, assisting Project Managers and Other internal & external resources till the successful Closure of a project. I have experience handling projects with SDLC methodologies, Waterfall approach and have been using Agile methodology in our processes for past 3 years.

Few examples of the IT Infrastructure project I involved with:

Unplugged: WLAN Service Enhancement

Installing a new backup server

Mobility Services - Rate Plans and Handsets Sourcing

Network UX Transition Programme

Retail Telecom Modernization - Exit Plan

Nigeria WIFI Coverage Improvement

PABX replacement Eastham terminal (EAS-TER)

Royal Mail, Doxford International Business Nov 2011 – Dec 2011

Park, Sunderland, UK (Temporary Position)

Position: Data Entry Keyer

To enter address characters or address information into the MDEC system for mail that cannot be read automatically. This information gives the machine sufficient confidence to sort the mail piece to the correct destination which then assists the correct sorting of mail for onward distribution and/or delivery.

To ensure all images are processed immediately as they are presented.

Employer: Shell Information Technology Jan 07 – Dec 09

Malaysia, SDN BHD (Resigned to continue with Master Degree)

Position: Technical Specialist

Related Skills: Provided 3rd Line Global Internal Support Infrastructure Desktop Operation environment Handled high severity ticket to the low Performed Root Cause Analysis Performed troubleshooting Solution delivery Configure, Maintenance of TCP/IP, FTP, Active Directory, DNS & DHCP, Recovery / Backup, Routing Protocol, HP/Compaq Hardware, Exchange Server 2007, Office communicator Server (OCS), SQL, Firewalls Technologies, Windows Server 2003/08, Ms-Office (2000,XP,2003) Performed Software and Script testing, Modifying and deployment SCCM Configuration, troubleshoot deployment issues; involved in User, File & Folders move projects between servers, space allocation, Domain and Domain Controller issue troubleshooting Migrate existing data Implement IT recovery system.

Sector: Oil & Gas

Employer: Electronic Data System MSC Aug 06 – Jan 07

Malaysia, SDN BHD (Contract Position)

Position: IT Helpdesk Analyst

Related Skills: Communicate with customers Customer Service Create solutions to problems IT system user requirements Identify customer's needs Keep up to date on product knowledge Manage schedule of tasks Provide IT support Provide customer follow-up services Solve IT system problems Support IT system users Use IT ticketing system Provide technical support for General Motors Internal Applications such as Lotus Notes, Blackberry device & synchronization, Citrix server, Vmware, Xenapps, VPN, LAN & WAN, Intranet, software etc.

Sector: IT Service Provider, Consultancy, and related activities

COMMUNITY WORK/ VOLUNTEERING PROJECTS (University Of Sunderland, UK)

Project on Book Aid for Africa (30th Oct 2010)

Project for the Action for Blind People Charity (24th Feb 2011)

Run ‘No Smoking Day’ Campaign under University Health and Wellbeing service (9th March 2011)

Special Olympics Sunderland Swim Gala (20th March 2011 @ Raich Carter)

Sunderland City 10K Run, @ Stadium of Light – (Sunday, 26th of June 2011)

Notice Period: Immediate Availability

REFERENCES: Available on request.

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