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Customer Service Los Angeles

Location:
Rialto, CA
Posted:
January 24, 2024

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Resume:

TAMIKA RICHARDS

License Esthetician

Los Angeles, CA 90002

ad21xf@r.postjobfree.com

310-***-****

• More than 15 years experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/ implementing proactive procedures and systems to avoid problems in the first place.

• Type 40 wpm, Medical Records Billing ICD-9/CPT codes

• Excellent working knowledge using both IBM and Mac systems

• Ability to train, motivates, and supervises customer service employees.

• A team player, acknowledged as "Total Quality Customer Service Professional."

• Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/ update accurate inventories.

SYOPSIS OF ACHIEVEMENTS

• Microsoft Power Point, Excel and Windows

• License Esthetician

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Delivery Driver

Amazon Flex - Los Angeles County, CA

April 2017 to Present

Pick up package and drop them off! To businesses and residential places! Drive my own vehicle! I am independent contractor

Esthetician

Urban Beauty Lab LLC - Los Angeles, CA

February 2017 to Present

Put eyelash on each eyelashes. This process takes about 120 minuets. Cleaning and setting up for each client! I have done over 60 full set. Also over 120 refills. I also specialize in Waxing, vaginal steaming, back facials, teeth whiting and body sculpting

Cafeteria Worker

LAUSD Los Angeles Unified School District - Los Angeles, CA May 2016 to Present

Prepare food! Make food for over 1000 meals a day, for children. Set up line for supper. WORK EXPERIENCE

Lash Stylist

Amazing Lash Studio - Marina del Rey, CA

January 2019 to October 2019

Put eyelash on each eyelashes. This process takes about 120 minuets. Cleaning and setting up for each client! I do on a average 3-6 client a day! I specialize in Mapping the eyelashes and giving them a one of a kinda stylist! PSE Mail Processing Clerk

United States postal service - Industry, CA

November 2013 to April 2015

Responsibilities

Sort parcel, scan parcel put them in the bin to go to the right post office. And scan the new parcel that are coming to be sent to its location.

Accomplishments

Send out over 1000+ parcel per hours.

Skills Used

Time management, correct location, more computer skill. Executive Manager

Se Pou Tout Tan - Los Angeles, CA

January 2012 to May 2014

Hosting Parties

• Responsible for all deposit and monies for the company

• Marketing via Facebook, Twitter and other social media

• Hiring and management

• Event planner- Wedding, Birthday parties, Bachelorette/Bachelor parties

• Quickly and effectively solve customer challenges Daycare Provider

Varnado Future Leaders - Los Angeles, CA

2008 to 2013

Day Care Provider

• Worked with disable/special need children

• Pick children up school and take then school/home

• Help with homework, projects and after school programs

• Prepare breakfast, snacks, lunch and dinner

• Cleaning up toys, organizes things, day planning and field trip

• Filling out paper work and public relation

Ticket Agent, Customer Service

Fly Away - Van Nuys, CA

2007 to 2008

Giving customer their tickets to get on the Flyaway Bus

• Answering phone, taking message, taking applications

• Helping make sure the customers riding got their items thing for the ride.

• Helping with making sure customers are happy satisfy Driver/Operator

KBS - Los Angeles, CA

August 2004 to September 2007

Responsibilities

Picking uo packages driver them to the company who order it. Sometimes took money to deposit in their bank account. Kept up with all packages going out and packages coming. Working from my own vehicle and working my shift with a walkie-talkie

Accomplishments

Making sure i deliver all items and made sure i followed all safety rules Skills Used

My job requires me to work outside and be reliable worker with no supervision Medical Assistant

Yoh Healthcare - Woodland Hills, CA

February 2003 to July 2004

Responsibilities

Taking vital signs, drawing blood, setting the patience room up, taking calls, setting appointment, filing paperwork, opening and closing clinic. Computer skills, power point, words and data entry, order some clients perscription. Accomplishments

Learn the beginning and ends of front and back office. Skills Used

Time management, how to run a clinic, business skills License in Esthetic

Marinello School of Beauty - Los Angeles, CA

2015 to 2016

Bachelor of Science in Criminal Justice

American InterContinental University - Los Angeles, CA 2004 to 2008

Certified Legal Administrators in Law

Maric College - Carson, CA

June 2003 to February 2004

Certificate in Medical Assistant

United Education Institute - Los Angeles, CA

January 2002 to November 2002

EDUCATION

• Waxing (4 years)

• Facial (4 years)

• Lash Extensions (3 years)

• Body Waxing (4 years)

• Customer Service (10+ years)

• Communications (8 years)

• Skin tightening (3 years)

CAGE register

September 2020

Having my cage number to start doing government contract Esthetician

February 2017 to February 2021

License to do facial, waxing, eyelashes!

driver's license

SAM.gov

September 2020 to October 2021

Register my company with the government

Customer Service Fit — Familiar

September 2019

Assesses personality traits that result in high-quality customer service. Full results: Familiar

SKILLS

AWARDS

CERTIFICATIONS AND LICENSES

ASSESSMENTS

Work Style: Conscientiousness — Completed

June 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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