Heather R. Noel

*** ******** *****

Wellington, KY 40387

Cell Phone: 443-***-****

Objective: To secure a position with opportunities for advancement where my leadership, training, and communication skills can best be utilized. Work History:

Sept 2019 to March 2023 Home Health Aid Charles County, MD. August 2014 – August 2019 Sally Beauty Supply 825 Solomons Island Road, Prince Frederick, MD 20678, 410-***-****

Manager August 2015 – August 2019

- Perform weekly inventory, prepare and order products and supplies, and do markdowns as required;

- Prepare employee weekly work schedule;

- Interview and hire employees, communicate employee performance/non- performance to regional manager, write up corrective actions for non- performing employees and counsel on company policies, procedures and expectations.

- Fill in for managers at other store locations as needed; assist other store locations with annual inventory.

Assistant Manager March 2015 – August 2015

- Respond to customer complaints and resolve issues amicably;

- Oversee sales associates and day-to-day store operations. Sales Associate August 2014 - March 2015

- Greet and interact with customers to provide customer service and build a rapport;

- Provide advice to customers regarding product information for desired results for hair color, developers and other products as needed;

- Promote beauty discount cards and “Items of the Month” when completing transactions; made top seller in several months;

- Operate cash register, scan items purchases, complete charge or cash transactions, and provide change when needed;

- Stock products and assemble displays;

- Cash out register at close of business and prepare and make bank deposits. November 1999 - July 2014 Manager Pro Hair/McCoy Jewerler, Pikeville, KY

- Hair stylist and color consultant;

- Prepare employee work schedule;

- Perform weekly inventory, prepare and order product and supplies;

- Interview and hire employees, communicate employee performance/non- performance to owners, write up corrective actions for non-performing employees and counsel on company policies, procedures and expectations;

- Prepare and make bank deposits.

Education

April 2001 - May 2003 National College of Business, Pikeville, KY Nov 95- Nov 96 East Kentucky Beauty College - Graduate June 1995 Pike County Central High School - Graduate

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