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Customer Service Personal Care

Location:
Cambridge, MA
Salary:
66.000
Posted:
January 24, 2024

Contact this candidate

Resume:

PRESTON L ROY Jr

Phone: 804-***-****

Email: ad21wl@r.postjobfree.com

Objective

To secure a position with a progressive company.

Ability Summary

Over 12 years’ experience operating forklift

Over 6 years’ experience in assembly and fabrication

Over 6 years of supervisory experience Employment History

Work Experience

Caretaker

07/2019 - 08/2020 James Bruce Alford Estate 711 Woodberry Rd, Richmond, VA

•Provided routine individualized healthcare such as changing bandages and dressing wounds, and applying topical medications to the elderly, convalescents, or persons with disabilities at the patient's home or in a care facility.

•Monitored or reported changes in health status of the patient.

•Provided personal care such as bathing, dressing, and grooming of patient.

Customer Service

04/2019 – 07/20 Tele-performance USA 2805 North Parham Road, Henrico, VA

•Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

•Worked with confidential customer information and treat it sensitively.

•Resolved issues on the first call by being proactive, patient, empathetic, and understanding.

•Compassionately handled sensitive situations.

Pack-1

10/2018 - 01/2019 Goodwill/Diane's Fine Desserts 10440 Leadbetter Road, Ashland, VA

•Decorated cheesecakes and mix it in holding tanks to make it warm for application in the decorating of cheesecakes (chocolate and caramel).

•Assisted with applying whip cream to the cakes in a assembly line fashion.

•Assisted with packaging of tops and bottoms, and containers for palletizing in boxes.

Packaging Associate Levels I - III

05/2018 - 09/2018 Kelly Services/Fareva 2248 Darbytown Road, Henrico, VA

• Product/packaging component inspection

• Label application/insertion and verify label samples

• Container/carton counting and filling • Completes all documentation clearly and legibly

• Performs other routine tasks including those that the employee is trained on outside their current job responsibilities

• Operated forklift

ASSISTANT OPERATOR/PACKER

11/2015 - 07/2017 Novolex/Hiflex 2800 Spouse Road, Henrico, VA

•Assembled and labeled boxes and followed all JSA's and safety procedures/policies.

•Inspected finished products before it is packed into boxes and notified bag line operator of quality issues.

•Weighed and numbered cases; filled out proper pallet documentation.

•Stacked finished product on pallets and assisted Converting Operator in roll changes.

•Checked that all safety guards were in place and properly working at their stations.

•Performed quality checks and completed related documentation. Maintained a clean and safe work area.

WAREHOUSE ASSISTANT

11/2009 - 07/2014 Ashley Furniture Richmond, VA

•Operated a forklift.

•Assisted in cross-training employees in order picking and stocking.

•Loaded and unloaded trucks in accordance with company policy. Secured computer equipment.

CUSTODIAN ASSISTANT

02/2010 - 09/2010 Virginia Commonwealth University Richmond, VA

Recreational Sports

•Cleaned and sanitized gym.

•Mopped, dusted and operated cleaning machines.

•Utilized numerous cleaning chemicals and devices.

MACHINE OPERATOR

03/2008 - 03/2009 Arm & Hammer, Inc. Colonial Heights, VA

• Oversee adjustments and maintained maintenance records on equipment

•Maintained quality assurance and control Operated a dual hydraulics machine.

•Ordered and stocked supplies for equipment to produce.

LEAD COATING OPERATOR

02/2000 - 02/2006 Eternal Technology Corporation

•Supervised chemical coating line operations and productions (for three shifts)

• Ensure products meet quality specification and disposed of hazardous waste.

•Operated DCS System used in the movement and mixing of chemicals

•Utilized AS/RS System (automatic storage and retrieval system)

•Respond to equipment alarms and made necessary process adjustments

Education and Training

Issuing Institution

Location

Degree Received

Course of Study

JSRCC & John Tyler Community College

Richmond & Chester, VA

Vocational School Certificate

Drafting & Design

College or a JSRCC & John Tyler

Chester, VA

Vocational School Certificate

Design

JSRCC & john Tyler Community College

Richmond & Chester, VA

2 Years of College or a Technical or

Vocational School

DRAFTING & DESIGN

Highland Springs Vocational School

Richmond, VA

Vocational School Certificate

ARCHITECTUAL DRAFTING

Architectural drafting and design class for residential housing

Henrico High School VA High School Diploma

ACADEMICS

Occupational Licenses and Certificates

Certification Title Issuing Organization Completion Date Expiration Date

Career Readiness Certificate Governor Timothy Kaine 05/2008

Mining Safety Certificate Nestle Purina 02/2006 02/2010

Hazz-woper (chemical) Safety Certificate Eternal Technology Corporation 08/2004 09/2011

Word/Windows 1&2, Micros John Tyler Community College 06/1996

Honors and Activities

State of Virginia (Silver Award) Career Readiness Certificate awarded 5/1/08 by Governor Timothy M. Kaine.



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