Troy P. Hawley
**** ****** ****** ******, ** **565 857-***-**** ******.***@*****.***
SUMMARY:
I have over 22 years of experience in retail sales and operations. I pride myself on my outgoing personality and ability to work with all personality types. I have achieved the role of team leader within an organization, and understand the relationship between positive attitude and productivity. Whether working as a team leader or team member, I strive for hard work and try to motivate the same ethic in others around me.
Previous work experience includes all aspects of store, warehouse, and building operations. One of the more challenging tasks as a supervisor has been managing teams during fiscal inventory which requires motivational skills and the willingness to lead by example.
As a team member, I have demonstrated excellent communication and relationship building skills to complete tasks. I learned and developed these skills during my time in the United States Navy. I have a strong work ethic and commitment to product quality and customer satisfaction.
PROFESSIONAL BACKGROUND:
Home Care Product, LLC
Warehouse Supervisor / Shipping Receiving Department (2016-2020)
Manage Shipping and Receiving operations
Record inventory on PC/Windows platforms (QuickBooks)
Macintosh friendly
Maintain product stock and inventory
Process returned defective products
QuickBooks Friendly
Brighton Upholstery, Watertown, Ma
Warehouse Supervisor / Shipping Receiving Department (2005 - 2016)
Manage Shipping and Receiving operations
Record inventory on PC/Windows platforms
Maintain product stock and inventory
Process returned product
Manage building maintenance and workplace environment
Micro Center, Cambridge, MA
Inventory Control Coordinator Manager (1995 - 2005)
Supervise and direct product inventory movement/control and stock rotation
Oversee all floor and warehouse activities including displays, sales, and operations and coordination of several teams up to 24 people
Oversees inventory control for more than $4.5 million in stock
Performs budgeting, sales strategy development, forecasting, and loss prevention
Purchasing and merchandising activities
Conducts audit of store merchandise
Generate sales and inventory reports
Monitor personnel and customer satisfaction
Investigates and resolves legal issues and customer complaints
Participates in staff and self-development programs
Bayview Security, Boston, Ma
Security Guard (1994 - 1995)
Monitored activities in buildings and surrounding areas.
Northwest Airlines, Boston, Ma
Equipment Service Employee (1993 - 1994)
Handled and distributed all baggage on air crafts
Confirmed baggage to final flight destination
Participated in staff and self-development programs
United States Navy, Boston, Ma
Gunner’s Mate (1991 - 1993)
Inventoried small arms, maintenance of small caliber weapon and ships elevators
Hydraulic and Pneumatic repairs to Guns & Sprinkler Systems
Troubleshooter for Gun’s Electrical Circuits
TRAINING AND EDUCATION:
Navel Gunnery School, Great Lakes, IL 1990 - 1991
Certificate
Jeremiah E. Burke, Dorchester, MA, 1989 - 1990
Graduated in General Studies
ACHIEVEMENTS:
“Certificate of Achievement” (Micro Center Electronics), Meritorious Unit Commendation, Southwest Asia Service Medal W/B Star, Sea Service Deployment Ribbon, National Defense Service Medal, and Coast Guard Special Operations Service Ribbon