JOSHUA BOULWARE

Elizabeth, NJ · 1-301-***-****

ad21vh@r.postjobfree.com

My name is Joshua Boulware, and I am currently a full-time college student at Kean University obtaining my bachelor’s degree in criminal justice. I am searching for a part-time job to further my skills and experience in the corporate world. I am highly experienced in customer service known for exemplary team building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

EDUCATION

SEP 2017 – MAY 2021

MARYLAND HIGH SCHOOL DIPLOMA

HIGH SCHOOL DIPLOMA, St. Charles High school

Waldorf, MD

AUG 2021 – DEC 2022

ASSOCIATES DEGREE, cOLLEGE OF SOUTHERN MARYLAND

General Studies Communications

La Plata, MD

JAN 2023 – MAY 2025

BACHELOR’S DEGREE, Kean Univeristy

Criminal Justice

Union, NJ

EXPERIENCE

AUG 2022 – JAN 2023

RETAIL STORE ASSOCIATE, CVS Health

· Greet customers as they walk in

· Maintain the sales floor by restocking shelves

· Checking in vendors

· Updating pricing information and completing inventory management tasks as directed by store manager

· Prepare orders for customers that are ordering items and/or pictures online

· Ringing up customers and printing out receipts

MAY 2022 – JUNE 2022

TEAM MEMBER/CASHIER, Pho D’Lite

· Greet customers as they walk in

· Take food and drink orders

· Explain menu to first-time customers

· Serve food and drinks to customers

· Prepare orders for customers that are taking out or picking up food

· Clean tables off

· Ringing up customers and printing out receipts

NOV 2020 – MAY 2022

SALES FLOOR ASSOCIATE, Bed Bath & Beyond

· Engage customers in a courteous, helpful, and respectful manner promptly and politely responds to customer inquiries and customer requests for support

· Escort customers to appropriate merchandise

· Explain basic features of merchandise to customers

· Resolve customer issues and escalates issues as necessary to ensure customer satisfaction

· Organize and straighten merchandise areas on the sales floor

· Process customer transactions through the register as required

· Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)

· Assist customers in creating registries, as needed

· Execute price and sign changes as needed

· Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval, and cashiering

OCT 2020 – NOV 2020

TEAM MEMBER, Taco bell

· Greet customers as they walk in

· Take food and drink orders

· Cleaning and maintaining a cleanliness work environment

· Answering questions about menu items and promotions

SKILLS

Interpersonal Communication Skills

Mass Communication Skills

Leadership Skills

Teamwork Skills

Problem Solving

Conflict Resolution

Critical Thinking Skills

Time Management

Punctual Skills

CERTIFICATIONS

National Society of High School Scholars

Professional References

Desera Dempsey, Previous Manager 1-240-***-****

Pamela Young, Previous Store Manager 1-301-***-****

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