EXPERIENCE

MUHD FAIZAL ABDUL RASHEED

CAREER OBJECTIVE

To s u c c e e d i n a n environment

of growth and excellence and earn a

job which provides me job

satisfaction and self-development and

help me achieve personal as well as

organizational goals.

PROFILE

Versatile, reliable, and efficient admin

Assistant & customer service executive

with 8 years’ hands-on experience in

diverse office & customer service

environments. Planning and

organizing a wide range of

administrative activities as well as

customer-oriented field. Well-versed

in oral and written communication,

multitasking and perseverance to task

completion, a strong background in

MS Word, Excel, PowerPoint, and

Outlook.

CONTACT

ad21rp@r.postjobfree.com

linkedin.com/in/muhammed-faizal-

abdul-rasheed-4566b71b

+971-**-***-****

Al Barakah Holding, Mussafah 24,

Abu Dhabi,

United Arab Emirates

ADMIN ASSISTANT/ AL BARAKAH HOLDING, ABU

DHABI

DECEMBER 2020-PRESENT

Provide general administrative and clerical support including mailing, scanning, and copying to management.

Maintain electronic and hard copy filing system.

Open, sort and distribute incoming correspondence.

Perform data entry and scan documents.

Prepare and modify documents including

correspondence, reports, drafts, memos, and emails.

Coordinate and organize meeting appointments and meetings.

Monitor and maintain office supplies.

Distribute memos/letters to the supervisors as per HOD’s instruction.

Maintainmanpowerrecordsandupdatethetimesheetfor

payroll process.

Preparation of gate passes and work permits.

Prepare organizational chart, Dashboards, etc.

Arrange camp clearances for staff while they go on leave.

Prepare Service Requests and Material Requests.

Prepare Job Completion Certificates upon completion of a project.

Prepare Monthly, Weekly and Daily Reports and forward these reports to Management.

Coordinate with Organizational Department for the amendment of process and procedures related to

Maintenance Department.

To Follow up with supervisors and Engineers for collecting data which are required for the preparation of various studies, proposals, and estimates.

SUPERVISOR INCHARGE WITH ADMIN SUPPORT

(NOVEMBER 2015-OCT 2020) & SALES EXECUTIVE

( SEPTEMBER 2013-NOVEMBER 2015),

ADNOC DISTRIBUTION, UAQ.

Handled manpower of employees.

Enroll staff related information and data through ERP oracle.

Performed variety of administrative task including managed phones and email, scheduling staff duty etc.

Strengthening customer relationship & building loyalty

Preparation of periodical business reports,

Monitoring day to day routine accounting functions. ADMIN ASSISTANT

ACTIVITIES AND INTERESTS

o Gaming & Movies

KEY SKILLS AND

CHARACTERISTICS

o Attention to detail.

O Exceptional Customer services.

o Punctual and reliable.

o Problem Solving Skill.

o Ability to cope and work under

pressure.

o Good written and verbal

communication.

o Having a patient outlook.

o Ability to multi-task and manage

conflicting demands.

o Ability to prioritize tasks.

o Time Management

o Detail-Oriented

PERSONAL DETAILS

o Date of Birth: 04-Feb-1990

o Marital Status: Married.

o Nationality: Indian

o Languages Known: English,

Arabic, Malayalam, Tamil,

and Hindi

o Passport Number: S3424079

o Issued on: 06 August 2018

o Expiry Date: 05 August 2028

DECLARATION

Ensure customer satisfaction, handle customer

complaints, and resolve any product related queries.

Preparing weekly and monthly sales reports.

Handling and controlling daily sales process.

Coordination with regular customer in terms of active sales.

Follow up in cash and credit transactions.

Make good display of products to attract customers.

Stock checking and make Stock Adjustment.

Product ordering and receiving as per stock level and ensure product quality.

Preparation of various payment vouchers and Invoices.

Merchandising the product and checking the stock and reordering of stock.

Making the decisions quickly to make the customer feel valued.

Cash handling and deposit to bank.

EDUCATION

MASTER’S DEGREE IN LOGISTICS & SUPPLY CHAIN

BACHELOR’S DEGREE IN COMMERCE

WILLIAM CAREY UNIVERSITY

MAY 2009-MAY 2012

COMPUTER OPERATOR & PROGRAMMING ASSISTANT

CENTRAL INSTITUTE OF INDUSTRIAL TRAININGCENTER

(MINISTRY OF LABOUR & EMPLOYMENT-GOVTOFINDIA)

AUG 2007 -JULY 2008

HIGHER SECONDARY SCHOOL CERTIFICATE

GOVERNMENT OF KERALA, MARCH 2007

I hereby confirm that the above information is true and correct to the best of my knowledge. MUHAMMED FAIZAL ABDUL RASHEED

BHARATHIAR UNIVERSITY

MAY-2021 – OCT 2023(EXPECTED)

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