MARJUDIT

GARCIA

FLORES

631-***-****

ad21rn@r.postjobfree.com

Bay Shore, NY 11706

CONTACT

SKILLS

• Customer service

• Bilingual

• Laboratory Equipment Handling

• Specimen Handling

• Coding Diagnoses

• Documenting Problems

• Corrective actions

• Multitasking

LANGUAGES

• Spanish

Fluent

• English

Fluent

Energetic and dedicated bilingual professional with superb analytical,problem-solving, and decision-making abilities seeking career advancement. I am confident that my dedication to teamwork and ability to learn and adapt to new environments make me a valuable asset to your team.

PROFESSIONAL SUMMARY

Specimen Accessioner/ lab aide

Quest Diaqnostics, Melville, NY

Front Desk Receptionist/ waitress

Calogero's Italian restaurant, Garden city, Ny

Front Desk Associate for Insurance office

Financial services, Central islip, Ny

EXPERIENCE

October 2020 - Present

• Process and label patient specimens using computer system

• Ensure patients identification is correct and matches specimen Check for appropriate sample types, check for test order, add or correct any

• coding

• Centrifuge, and Aliquot specimens, prepare specimens for deliver. October 2015 - April 2023

• Monitored restaurant activity to determine seating and dining flow.

• Engaged with guests to maximize satisfaction with food and service. Answered questions about menu items, specials, and other restaurant information.

•

• Processed phone and online orders, keeping food hot and fresh until picked up. Collaborated with kitchen staff to ensure timely delivery of food orders to

• guests.

Demonstrated excellent customer service skills to ensure a pleasant dining experience.

•

Responded quickly to complaints from guests and took appropriate action to resolve them.

•

June 2015 - December 2015

• Process and record new insurance policies an claims

• Prepare and review government forms for insurance carriers

• Review and verify customer data such as age, value of property, coverage

• Update and process existing policies due to customer/carrier changes Processed payments with accuracy using cash registers, credit card machines, and POS systems.

•

Demonstrated excellent organizational skills by accurately processing

• paperwork, filing documents, and updating records. Proficiently operated multi-line telephone systems to answer incoming calls and transfer them as necessary.

•

Provided exceptional customer service by responding promptly to guest inquiries and requests.

•

EKG Certification

Access Careers Institute, Hempstead, NY

A.A in Liberal Arts

Suffolk Community College, Brentwood, Ny

B.S in Biology

SUNY Old, Westbury, Ny

EDUCATION

January 2020

May 2015

References available upon request

REFERENCES

Contact this candidate