Brenda Carter

Skill Summary: A strong candidate with excellent customer service skills, awareness of the customer’s needs and concerns, advanced knowledge in clerical and administrative services, proficient in Microsoft office and 25 years of collections experience.

Experience

Due to COVID19 - Temporary customer service positions March 2019 – present

Stouffers

State Farm

Visa

Customer Service Representative-Ohio Lottery Oct 2018 – March 2019

Equipment and ticket outsourcing for business

Troubleshoot equipment and assign service techs for appointments if necessary

Handling sensitive information

Providing big clients with supplies shipments on a specific schedule

Collections Specialist-Igor Oct 2018 – March 2019

Medical collections and commercial collections

Customer Service Representative-LC Accounting Services April 2017 – Oct 2018

Accounts receivable

Data entry

Reception

Accounts Receivable Clerk- Alliance/Vendors Exchange Nov 2016 – April 2017

Collection of first party past due accounts

Scan deposit all incoming checks to the bank

Speak to customers about their accounts

Temporary positions and medical Oct 2013 – Nov 2016

Collections Specialist-McCarthey Burgess & Wolf April 2011 – Oct 2013

Account management

Resolving past due debt

Commercial Collector-Joseph Mann & Creed Dec 2007 – April 2010

Account management

Set up payment arrangements for commercial accounts

Resolving past due debt

Education

Collinwood High School-High School Diploma

Contact this candidate