Evelyn Judith Reyes

*** ********* **, ******, ** 92376

: 909-***-****

: ad21qh@r.postjobfree.com

Profile Summary

Driven and Motivated Sales Associate, offering 10+ years of diverse sales and marketing experience. Talented Marketer with a proven track record of success at consistently delivering the highest quality service. Reliable and friendly professional able to work with little oversight collaborate in team environments. Highly skilled at interpersonal communication and interpreting customers behaviors and moods to create and sustain safe marketing environments. Fast worker who always goes the extra mile to sell more and keep customers happy. Possess excellent leadership skills, leveraged in ensuring customer satisfaction, enhancing customer service quality and standard while improving generation of exceptional business result.

Core Competencies

Computer Literature

Customer Service & Relations

Leadership & Team Building

Efficient

Product Knowledge

Inventory Replenishment

Exceptional Motivator

Bilingual

Persuasive Communicator

Shrink Control

Multitasker

Professional Experience

General Merchandise Target North Fontana June 2019 – current

STYLE CONSULTANT – 11 month

Increased average sales per customer visit by 10% through expert guest styling consultation and personalized shopping techniques.

Implemented effective inventory management strategies, resulting in a 15% reduction in stock outs and improved product availability.

Elevated customer satisfaction by delivering fast, friendly, and knowledgeable service.

Enhanced store aesthetics by maintaining a clean sales floor and organizing racks and shelves for visual appeal.

Resolved customer care issues as a guest advocate (cashier), ensuring seamless checkout experiences.

Amazon Fulfillment Warehouse, San Bernardino, CA. September 2015 – Nov 2018

Motivated team to meet common goals.

Got good productive positives feedback and hit my 100% rates.

Ensured accuracy by completing documentation of the order proceed and delivery.

Responsible for cycle counting and related research to ensure employees were using correct company process.

Handled indirect functions such as the processing and handled misplaced and damaged products.

Minimized shipping errors by catching issues before they left store.

Prevented safety hazards by following proper procedure when safety issues are encountered or witnessed.

Sales Floor Team Member Jun 2012 - Sep 2015

Target, San Bernardino, CA

Trained and mentored new sales associates, contributing to the team's high level of expertise and customer service.

Enhanced team productivity by fostering a collaborative and goal-oriented work environment.

Enhanced the shopping experience through diligent upkeep and maintenance of a tidy and inviting sales floor.

Collaborated with visual merchandising team to create eye-catching displays, leading to a 20% increase in store foot traffic.

Optimized inventory accuracy through participation in physical inventory counts.

Streamlined customer communication by promptly responding to inquiries over the phone.

Retail Sales Associate Nov 2005 – Sep 2009

Macy’s, Rancho Cucamonga and San Bernardino, CA

Recognized as Employee of the Month and selected for the management team, reflecting exceptional performance.

Ensured customer satisfaction by providing accurate and courteous responses to inquiries.

Spearheaded inventory management efforts, taking a central role in optimizing stock levels and driving a remarkable 30% reduction in overstock, alongside notable improvements in stock rotation.

Successfully achieved sales goals while delivering excellent customer service.

Demonstrated expertise in managing the cash register, ensuring seamless transactions while maintaining precise cash handling.

Implemented effective inventory control strategies, leading to streamlined stock management and enhanced overall efficiency.

INTERNSHIP EXPERIENCE

Graphic Design Freelancer Mar 2013 – Apr 2014

Your Able Design, Work Online

Assured customer contentment by delivering precise and polite responses to inquiries.

Assisted in managing inventory levels, resulting in a 30% decrease in overstock and improved stock rotation

Consistently achieved sales goals while delivering outstanding customer service.

Efficiently operated the cash register to facilitate smooth transactions and maintain accurate cash management.

Marketing & Design Mar 2012 – Oct 2012

Craig Shelly Fine Jewelry & Watches, Rancho Cucamonga, CA

Designed captivating marketing materials, including business cards, posters, brochures, and flyers, driving increased store advertising effectiveness.

Contributed to visually appealing store layouts, optimizing customer engagement and brand perception.

Fostered positive relationships with agencies and employees, enhancing collaboration on marketing projects.

Production Intern Sep 2009 – Feb 2010

Word Theatre, Los Angeles, CA

Created a charismatic bookmark for the Los Angeles School District, leaving a lasting impression on readers.

Designed an eye-catching CD cover for a Christmas storytelling event, elevating the event experience.

Graphic Design Intern Jan 2009 – Apr 2009

C2K Entertainment, Los Angeles, CA

Performed Production Assistant and Receptionist duties

Assisted with creating banner web pages

Education

Wilmington University current senior

Second Bachelor of Science - BS,

Organizational Leadership

University of Denver 2022

Certificate, Frontline Manager Leadership Program

America Intercontinental University 2007

Bachelor of fine arts in Visual Communication, Los Angeles, CA

High School 2002

High School Diploma, Bell, CA

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