Julia Rios

Washington, DC ***** ad21qa@r.postjobfree.com 703-***-****

Education

Associate in Science (AS) in Medical Assisting June 2008

The Bryman School of Arizona - Phoenix, Arizona

Massage Therapy Certification August 2021

Northern Virginia School of Therapeutic Massage- Falls Church, Virginia

CPR Certification

Key Skills

Administrative, Communication, Customer Service, Team Player, Independent, Problem Solving, Time Management, Multi-task, Confidentiality, EMR Systems, Experience Administering Injections, Phlebotomy, Laboratory Experience, Medical Office Experience, Patient Care, Triage, Venipuncture, Medical Receptionist

Professional Verbal and Written Communication, Strong Interpersonal Skills, Proficiency in Microsoft Office (Outlook, Powerpoint, Word, Excel.)

Work Experience

Massage Therapist/ Manager

Euphoria Healing and Wellness- Washington, DC

August 2021 to October 2023

● Answered phone calls with a warm, professional greeting.

● Organized events.

● Created content and managed social media pages.

● Reached out to local influencers for VIP treatments.

● Facilitated a variety of Massage Therapy sessions.

● Assisted with photography and videography.

● Hosted Wellness events.

● Assisted with new applicant interviews.

● Assisted with editing business webpages.

● Assisted with new employee training.

Telehealth Support

Zyter with Infinite Solutions - Silver Spring, MD

July 2021 to August 2021

● Duties included training for work from home Telehealth representatives.

● Arranged weekly meetings for team updates through Teams.

● Went through training for remote patient care devices.

Medical Assistant

Kaiser Permanente - Alexandria, VA

November 2015 to July 2021

● Answered phone calls with a warm, professional greeting.

● Scheduled appointments using our medical software.

● Completed written forms such as hospital referrals, treatment plans and other documents using Microsoft Office.

● Maintained inventory and ordered office supplies.

● Received, sorted, and delivered incoming mail to team members.

● Greeted incoming patients and prepared them to meet with Physicians by checking vitals.

● Collaborated with other departments to provide support.

● Communicated with outside providers, laboratories, and vendors.

Medical Receptionist and Medical Assistant

Mitchell, Whittaker and Wu - Alexandria, VA

July 2013 to November 2015

● Performed opening and closing office procedures.

● Answered phone calls with a warm, professional greeting.

● Scheduled and received appointments.

● Handled money by collecting payments from patients.

● Performed appeals and resolutions to medical claims.

● Maintained inventory and ordered office supplies.

● Verified patient insurance over the phone and online.

● Coordinated, planned, and executed lunch meetings with representatives and Physicians.

● Administered vaccines and laboratory draws.

Medical Assistant

Abrazo Medical Group - Phoenix, AZ

April 2010 to December 2011

● Answered phone calls with a warm, professional greeting.

● Verified patient insurance over the phone.

● Completed written forms such as specialty referrals.

● Reviewed benefits with patients and answered coverage questions.

● Greeted incoming patients and prepared them to meet with Physicians by checking vitals.

● Administered vaccines and laboratory draws.

References available upon request

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