Kimberly Neeley *** Ponderosa Trail

West Monroe, LA 71291

318-***-****

ad21q1@r.postjobfree.com

EXPERIENCE

Little Bella/Spa Bella, West Monroe, LA — Personal Assistant October 2016-November 2018

Handled confidential information with discretion

Ran errands such as making bank deposits, picking up items from stores, and picking up lunch for employees

Made products such as bath bombs, lotions, lip balm, etc for Little Bella Answered calls, scheduled appointments for Spa Bella Greeted customers

Tool Town/The Trading Post, West Monroe — Customer Service

October 2014-August 2016

Checked in freight and place in appropriate spots location within store Answered phones and when needed forwarded to correct person/department

Customer service, greeted customers, answered any questions they may have about inventory

Cashier using debit/credit cards, cash, and charge accounts Ran errands making bank deposits and picking up lunch for employees JPMorgan Chase, Monroe — Client Service Representative August 1997-October 2014

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible

Managed multiple tasks while meeting tight deadlines and maintaining high standards of customer service

Provided excellent customer service by promptly responding to inquiries and resolving complaints

Received and responded to high-volume incoming calls and emails in a timely manner

Performed administrative duties such as filing paperwork,updating databases, and preparing documents

SKILLS

Customer Service,

Multitasking and

Organization, Scheduling,

Team Player, Attention to

detail, Time Management,

File Organization, Discretion

and Confidentiality

Languages

English

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