JC

JOSEPH CERIO

ad21oq@r.postjobfree.com 480-***-**** Glendale, AZ 85310

Experienced professional in mortgage underwriting and credit card fraud prevention with over 15 years of expertise in FHA, conforming, non-conforming, and high net worth loans. Demonstrated success in evaluating a variety of income sources, ensuring regulatory compliance, and adeptly leading high-performing teams. Mortgage Underwriting

FHA, Conforming, and Non-Conforming Loans

Income Verification

Appraisal Review

Risk Assessment

Team Leadership

Mortgage Fraud Detection

Relationship Building

Financial Document Analysis

Training and Development

Loan Depot Chandler, AZ

Underwriter III

06/2020 - 11/2023

Successfully manage a $2 million FHA lending authority pipeline while adhering to company guidelines for conforming/non conforming files. Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval.

Analyzed financial information including income, assets, liabilities and credit history of applicants.

Proficient in calculating all forms of income to include wage, self employment, retirement and asset depletion income. Verified title documents and thoroughly review appraisals to verify value of property.

Recommended adjustments to loan terms or conditions based on individual circumstances.

Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.

Provided guidance on underwriting procedures to junior staff members. Recipient of the Pinnacle Club award three times for being a top-performing underwriter.

Bank of America Merrill Chandler, AZ

Corporate Sr. Underwriter

06/2019 - 06/2020

Successfully manage a $2 million lending authority pipeline while adhering to company guidelines for conforming/non conforming files. Conducted detailed analysis of borrower creditworthiness by evaluating financial statements, tax returns and other related documents. Proficient in calculating all forms of income to include wage, self employment, retirement and asset depletion income. Verified title documents and thoroughly review appraisals to verify value of property.

Collaborated with internal departments to resolve issues related to customer complaints or discrepancies in loan documentation. Maintained up-to-date knowledge of industry trends, best practices, Summary

Skills

Experience

government regulations, market conditions.

Monitored pipeline activity to ensure timely processing of all loans within established service level agreements.

Regional Acceptance Corporation BBT

Bank Tempe, AZ

Credit Manager

02/2019 - 06/2019

Evaluated credit applications for auto loans from dealership partners. Made swift and informed credit decisions, ensuring strict adherence to company policies and procedures.

Achieved monthly production goals while maintaining high-quality standards

Cultivated relationships with dealerships through regular visits with Relationship Managers.

Investigated and documented early payment defaults and collaborated with dealership personnel to address fraudulent items. Played a pivotal role in training less experienced credit underwriting staff. Chase Bank Phoenix, AZ

Mortgage Underwriting Manager

01/2015 - 10/2018

Managed a team of 15 underwriters with varying lending authorities, overseeing conventional purchase and refinance transactions. Responsible for hiring, monthly one on one and annual performance reviews, corrective action including terminations and merit increase recommendations.

Cultivated strong relationships with business partners and proactively addressed escalated issues.

Successfully transitioned the Phoenix Underwriting team from the Legacy Underwriting System to Mortgage Express

Served as a Project Manager for underwriting initiatives, facilitating discussions with Senior Managers and Business Partners. Generated weekly and monthly quality and production reports, presenting recommendations for improvement to senior management. Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Provided leadership during times of organizational change or crisis situations.

Chase Bank Phoenix, AZ

Mortgage Underwriter

08/2011 - 01/2015

Possessed a $1.5 million lending authority, specializing in agency and non-agency/non-QM files purchase and refinance transactions. Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval.

Analyzed financial information including income, assets, liabilities and credit history of applicants.

Proficient in calculating all forms of income to include wage, self employment, retirement and asset depletion income. Verified title documents and thoroughly review appraisals to verify value of property.

Maintained strong relationships with Loan Originators and Processors to enhance a great customer experience.

Provided mentorship and guidance to junior underwriters to enhance team performance.

Demonstrated flexibility by working overtime when necessary to meet departmental goals.

Chase Bank Phoenix, AZ

Mortgage Fraud Investigations

08/2007 - 08/2011

Conducted thorough investigations on Chase Home Mortgage loan files to identify potential fraud characteristics or misrepresentation. Analyzed evidence to determine the nature of violations and identify potential suspects.

Interviewed witnesses and suspects to obtain statements regarding criminal activity.

Prepared detailed reports summarizing investigative results for senior management review.

Reviewed existing policies and procedures to ensure compliance with relevant laws and regulations.

Interviewed both customers and suspects, leveraging effective communication skills

Demonstrated in-depth knowledge of bank operations, policies, and procedures to facilitate comprehensive investigations Communicated significant fraud findings, identified trends, potential fraud rings, and instances of internal/external misrepresentation to the appropriate channels

Completed required Federal reporting documentation (SAR) in strict adherence to Federal reporting guidelines.

Chase Bank Tempe, AZ

Fraud Loss Prevention Team Manager

02/1999 - 08/2007

Supervised a team of 15 full-time Fraud Investigators, ensuring adherence to Banking Regulations in investigating credit card fraud claims Responsible for hiring, monthly one on one and annual performance reviews, corrective action including terminations and merit increase recommendations

Monitored staff interactions with customers, merchants, and suspects, handling customer escalations effectively.

Conducted interviews with customers, merchants, and suspects to uncover critical information

Completed required federal reporting documentation (SAR) in accordance with federal reporting guidelines.

Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.

Created and presented monthly MIS reporting to management, providing insights into team performance and fraud prevention metrics. Mesa Community College

05/1994

South Mountain High School

05/1981

Direct Endorsement (DE)

3 time Pinnacle Award winner for production and quality. Education and Training

Certifications

Accomplishments

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