Brigett Seaborn

Atlanta, GA *****

ad21op@r.postjobfree.com

+1-470-***-****

I'm a hard worker willing to work and train in all areas of the company in which I'm applying. I want to work for a company that will allow me to advance my skills in customer service and my aim is to build and maintain strong and positive relationships with customers in an organization which will ensure high level of customer satisfaction. Work Experience

Patient Access Representative II

Grady Memorial Hospital - Atlanta, GA

January 2023 to Present

Verify demographic information, answer multi phone lines, collects on self-pay accounts, deductible payments and co pays, provide patients with exam information, and communicate hospital & financial policies.

Patient Access Representative II

Wellstar Health System - Atlanta, GA

February 2022 to February 2023

Verify demographic information, answer multi phone lines, collects on self-pay accounts, deductible payments and co pays, provide patients with exam information, and communicate hospital & financial policies. I ALSO HAVE MY (CRCR)

Front Desk Clerk /reservations

RED ROOF INN - Smyrna, GA

January 2018 to December 2021

· UPSELL RESERVATIONS- always tried to upsell by offering additional products and services, hence promoting sales.

· CHECK GUEST IN/OUT- always made sure guests are happy thus giving utmost priority to customer satisfaction .

· ANSWER FAXES AND EMAILS- always made sure customer’s issues are resolved immediately. Night Auditor

QUALITY INN ATLANTA AIRPORT - College Park, GA

August 2015 to February 2016

· AUDIT PROCESS AND ACCOUNTING FUNCTIONS

· REPORTING OF REVENUES

Sales

AUTO GLASS PROS - Pensacola, FL

January 2013 to December 2014

· CUSTOMER SERVICE- empathetic with customers, hence promoting sales and increased revenue.

· TELEMARKETING- analyzed customers need

· SETTING APPOINTMENTS

Education

GED

Fulton County Library - Atlanta, GA

March 2000 to March 2000

Skills

• Telemarketing

• Sales

• Customer Service

• Front Desk

• Filing

• Cash Handling

• Guest Services

• Office experience

• Microsoft Office

• Microsoft Excel

• Administrative Experience

• Research

• Clerical Experience

• Epic

• Insurance Verification

• Medical Scheduling

• Multi-line Phone Systems

• Medical Billing

• Medical Records

• EMR Systems

• Documentation review

Certifications and Licenses

Driver's License

Additional Information

CRCR

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