Anitha Kothur

ad21n1@r.postjobfree.com 925-***-**** San Ramon, CA

Professional Experience:

Invoices Assistance 2023 October

Process customer orders from order invoice Assistant. Create invoice customer, we keep detailed up to date payments we keep follow up on outstanding payments follow up on outstanding payments!

Responsible for maintaining current records of collected payment sent invoice and updated customer information. as well support customer service Representee

Data Entry Specialist February 2023 March

(Contractor Uncle credit union)

Creating Fraud Dispute cases successfully for Credit and Debit card transactions using Software system by entering the customer data .

Data Entry Specialist, Access February 2021 -2023 Feb

Enter the File pallet Indexing data into a pre-defined template in Excel.

Use Total Recall (TR) Record Management Software to record the Document inventory details.

Attend to Client Support calls on enquires regarding the File Pallet Delivery and Processing status.

Complete all assigned data entry requests/tasks within required timeframes while maintaining a high level of quality.

Assure that all assigned documents are reviewed and that protocols are adhered to during data entry.

Sales Associate, Sunglass Hut 2019 –2022 May welcome customers, explain current deals and models

Answer customers’ questions and help them in picking up the right sunglasses

Help customers with ordering on the website when the models are not available in store

Process the transaction to the customer’s best satisfaction

Maintain knowledge of the product and keep up to date on trends for new merchandise

Consistently deliver sales plans and company objectives to maximize sales potential

Control inventory activities and execute operational policies/procedures

Customer Service Representative, Bay Area FasTrak December 2019 – March 2020

Take FasTrak customer inquiry calls and answer their questions

Assist customers in understanding the violations and DMV registration hold and provide the guidance on clearing them

Educate customers on the advantages of opening the FasTrak Account and helping them to set up FasTrak Accounts

Process the FasTrak payments over the phone for clearing the outstanding balance or replenishing the prepaid accounts with balance

Apply all dispute resolution steps in answering the calls relates to disputes and find the appropriate solution.

Payroll QA Clerk, ADP August 2019 – October 2019

Verify the Payroll run batches processed by Data Processing department and approve the batches to go out to the clients

Identify Payroll run batch errors and take corrective actions to run the batches successfully

Process the special requests from clients for changing the Payroll run dates and mailing addresses

Retail Associate, JCPenney November 2018 – July 2019

Scan, bag and load purchases; process cash, check, credit card, coupon and voucher transactions

Process Return of the goods and payments back in appropriate method such as cash and credit card

Place online orders for the customers who can’t find the goods in store

Apply JC Penney Credit Cards for Interested customers

Process the Credit Card Bill payments for the customer who wants to pay their Credit cards bills at the counter

Take Satisfaction Surveys from the customers

Noon Duty Supervisor, Montevideo Elementary School October 2009 – May 2019

Monitor students during the lunch recess

Provide necessary help for the students in need

Conflict resolution among the students

Assist Office Staff in their daily work

Shift Supervisor, Sai Deva Garments June 1994 – October 1998

Assign work to the tailors who work on stitching the garments

Manage the workload of the tailors to meet the targets

Monitor the inventory and place the order for raw materials for garments

Education:

Associate’s Degree, History/Economics/Civics 1994 – 1996

Sri Venkateshwara University, Andhra Pradesh, India

High School Diploma 1994

State Board of Intermediate Education, Andhra Pradesh, India

Attended a training course on Microsoft Office tools 2000

Diablo Valley College, Pleasant Hill, California.

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