Customer Service Insurance Agent

RR Rebekah Rivera

Wichita Falls, TX ***** 940-***-****

**********************@*****.***

PROFESSIONAL

SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Policy Feature Explanations

Form Completion and Submission

Agent Support

Customer Service and Assistance

Customer Service

Product Knowledge

Insurance Sales

Health Insurance Industry

Knowledge

Financial Needs Assessment

Insurance Practices

Workflow Processes

CRM Tracking

New Policy Quotations

Medicare Compliance

Continuous Education

Call Center Customer Service

Professional Relationships

Quality Assurance Requirements

Requirements Reviews

Sell Policies

Process Knowledge

Licensing Requirements

WORK HISTORY LICENSED INSURANCE AGENT 04/2019 to CURRENT Results-cx Wichita Falls, TX

Calculated quotes and educated potential clients on insurance options. Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Leveraged knowledge of company insurance products and services to advise customers on appropriate choice.

EDUCATION General Course Of Study General Studies 05/1992 Byers ISD, Byers, TX

CERTIFICATIONS Licensed life and health insurance agent since 2019 license number 2421013 NPN # 19212930

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